3 days ago Be among the first 25 applicants BOOM! is an independent European-based, healthcare communications agency that partners with our clients to build brands, educate audiences and drive advocacy. BOOM! strives to be the best agency our clients (or you!) will ever work with. We are dedicated to always delivering work that we are proud of and ensuring that the journey is an enjoyable one. We’re committed to developing our business without compromise to our team or our clients. We will maintain our integrity, quality of work and the experience we provide because we know that success is built on long‑term partnerships, and careers that grow. Our core values are key to everything we do. We believe in achieving TOGETHER through:

Experience – We believe in diversity of thought. Growing our collective experience through seamless teamwork. Ideas are encouraged Skill – Providing the right skills at the right time Effort – The perfect mix of inspiration and perspiration to reach your goals – knowing when to think and when to act Courage – Having the confidence to stand up and speak, but also to sit down and listen!

The Role: We are searching for an exceptional, ambitious healthcare client services professional who is working on their experience and skills every day. A natural and dynamic problem solver who will be responsible for working with the team, to lead projects across multiple client accounts and developing these relationships. You will be responsible for leading the day-to‑day management of all projects from commencement to completion within the client accounts to which they are assigned. The ideal candidate would be proven at delivering medical educational, creative, digital projects and campaigns, ideally at senior account manager level or above. The candidate will be mature and experienced within the healthcare agency environment. BOOM! has its HQ in Bournemouth, UK, with offices in London (Holborn), Copenhagen and Bristol. We believe that working together in person brings huge benefits to personal growth and success of the agency, but recognise that travel to the office is not necessary every day. Therefore, we work in a hybrid fashion with people working with a mix of days in the office and at home. Responsibilities

A pivotal role in the agency team delivering educational and promotional campaigns for our clients. A partner and champion of clients and internal colleagues, never a passenger! Lead the day‑to‑day relationship with clients and proactively develop opportunities for clients and the agency. Think beyond discipline and channel to truly recommend what is right for the brand. Ownership of accounts and projects under the guidance of the Head of Client Services, write and translate briefs into action, monitor progress and ensure delivery of desired results. Recognise when to bring in the senior members of the team for strategic and creative support to keep the accounts healthy and drive organic new business. Lead creation of strategic documents, such as brand plans, in collaboration with the Strategy team. Proactively drive organic growth on the existing accounts and work on new business pitches as required. Understand clients’ business sectors and closely monitor competitors. Provide recommendations to optimise campaigns based on analysis of performance.

Experience & Skills

Experience in a healthcare agency delivering multi‑channel communication solutions. Experience in Healthcare (POM) essential. Ideally to have at least five years in a communications agency and at least a year as an Account Director. A creative and analytical mind, with a proven ability to interpret large amounts of information. Confidence to encourage and challenge other departments to deliver high quality creative, scientific and strategic assets. Proactive and highly organised, with excellent project management skills and a proven ability to multi‑task. Excellent interpersonal, verbal and written communication skills. Experience with pharma approval software systems desired (VEEVA). Ability to work both on own initiative and as part of a team. High level customer relationship management skills with a proven ability to develop and maintain customer relationships. Professional – Having the ability to communicate with clients, KOLs and colleagues alike.

Attributes

Proactivity, Creativity, Maturity Team‑player, Ambitious, Open‑Minded Humour, Adaptable, Wilbury!

Benefits

Pension – managed by NEST pensions, 8% contribution (5% employee, 3% employer). May 4th as a company holiday (Star Wars Day). Your birthday off as a company holiday. MD discretionary time off over the Christmas period. Private health, dental and life assurance at company’s expense. Hybrid working from home and the London, Bournemouth or Bristol office. The company will equip you with the IT equipment to be successful. Expectation to attend client meetings as required – additional face‑to‑face meetings may be required from time to time. Daily organisation.

Working Hours Our working week is 37.5 hours with core hours of 08:45–17:30 and an hour break for lunch, but we try to have flexibility where needed as long as it doesn’t negatively impact other team members.

We tend to start our days with an 08:45 am Teams call, which is a mix of catch‑up and alignment for the day. We think it’s important to get a connection to the team and so we broadly take the time to relax into the day with focus. We don’t do timesheets! As with most/all elements at BOOM! we win together, we lose together. Most importantly we do it TOGETHER.

Key Information

Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industry: Advertising Services

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