Join to apply for the Account Executive role at Serve First CX

Join to apply for the Account Executive role at Serve First CX

Get AI-powered advice on this job and more exclusive features.

This range is provided by Serve First CX . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Serve First is dedicated to transforming businesses through exceptional customer experience. We don't just help companies gather feedback we help them act on it. Our platform turns customer and employee data into AI-generated insights, ready-made action plans, and automated workflows, empowering frontline teams to respond faster, smarter, and more effectively.

We work with multi-site brands across hospitality, retail, leisure, and healthcare, helping them identify what to focus on first and guiding them through meaningful change. With built-in AI and our KnowledgeBase modules, our solutions ensure the next best actions are clear, achievable, and always connected to measurable outcomes.

The Role

As a high-performing Account Executive, you'll play a key role in our growth.

You will:

• Sell the full Serve First suite: customer satisfaction surveys & feedback solutions, mystery shopping, AI-powered feedback analytics, digital surveys, action planning tools, and advisory services
• Own the sales cycle from prospecting to close, with full autonomy
• Collaborate closely with the Chief Revenue Officer (CRO) on targeting and strategy
• Partner with the Head of Marketing to align campaigns and messaging
• Work hand-in-hand with our SDRs to convert inbound and outbound leads
• Engage senior stakeholders in Operations, Marketing, HR, and CX roles
• Drive revenue through consultative, solution-focused selling that delivers clear business impact
  
  
  

• Has at least 3 years of B2B sales experience (CX, SaaS, or consultancy sales preferred)
• Thrives in a consultative sales environment and excels with senior-level buyers
• Is motivated by value-driven conversations and solving real business problems
• Brings energy, independence, and commercial acumen to every deal
• Wants to play a part in shaping how customers experience transformation, not just reporting on it
  
  
  

• Competitive base salary with aggressive, uncapped commission and generous benefits package
• Direct collaboration with the CRO and leadership team
• Flexible, hybrid working culture
• A chance to influence the commercial direction of a fast-growing CX company
• Access to innovative technology that changes how businesses take action on feedback
  
  
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Research Services

Referrals increase your chances of interviewing at Serve First CX by 2x

Get notified about new Account Executive jobs in Milton Keynes, England, United Kingdom.

Hemel Hempstead, England, United Kingdom 2 weeks ago

Milton Keynes, England, United Kingdom 1 week ago

Hemel Hempstead, England, United Kingdom 2 weeks ago

Bletchley, England, United Kingdom 1 month ago

Northamptonshire, England, United Kingdom 1 week ago

Hemel Hempstead, England, United Kingdom 2 weeks ago

Dunstable, England, United Kingdom 1 week ago

Technical Account Manager (Associate/ Associate Director Level)

Ireland, England, United Kingdom 4 months ago

Territory Account Manager - nVent HOFFMAN (South East)

Northampton, England, United Kingdom 6 days ago

Territory Account Manager - nVent HOFFMAN (South East)

Luton, England, United Kingdom 6 days ago

Laboratory Account Manager - South West England

Hemel Hempstead, England, United Kingdom 1 week ago

Partnership Account Manager (Payroll Giving)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.