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Join to apply for the Account Manager, Strategic (EMEA North) role at Atlassian

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

• Manage and grow relationships with Atlassian’s largest, most strategic customers in the EMEA North region.
• Drive retention, expansion, and revenue growth across our product suite.
• Collaborate with global sales teams on account planning, opportunity management, and strategic initiatives.
• Accelerate revenue growth and manage high-value renewals/expansions
• Own end-to-end sales cycles and identify, lead and close cross-sell/up-sell opportunities
• Build senior/executive relationships (virtual and in-person)
• Analyze accounts for growth and risk, and proactively address issues
• Partner with sales and cross-functional teams to drive account success
• Maintain deep product knowledge and communicate updates to customers
• Forecast and report on your book of business
  
  
  

• 7+ years in account management, sales, customer success, or related fields
• Strong relationship-building skills across diverse cultures
• Consistent record of exceeding performance targets
• Experience with high-value, enterprise customer engagements
• Skilled in managing complex, end-to-end sales cycles
• Proven success selling Enterprise SaaS globally
• Experience with Channel Partners & GSIs for account growth
• Deep understanding of the SaaS customer journey and risk management
• Proficient with Slack, Salesforce, Clari, and Tableau
• Strong data analysis skills for identifying opportunities and forecasting growth
  
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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