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Job Description

My client is a well-known market leader in their field with a portfolio of prestigious clients. They are looking for an Account Manager (non-sales) to join their team.

Salary: £28,000-£32,000

What makes this role great?

• Hybrid working (3 days in the office)
• Performance-related company bonus
• Company pension
• Sharesave scheme
• Free parking
• Good development opportunities

Playing a key part in the customer experience, you will be providing support to the external sales team to manage and develop an existing portfolio of clients while also looking to secure new clients.

Key Responsibilities:

• Coordinate project management from initial enquiry to order placement.
• Liaise with relevant suppliers and internal departments for sourcing, product development, sampling, order processing, planning, and scheduling production.
• Ensure critical paths for all projects are followed and that QC has signed off on sealed samples for all products.
• Develop strong working relationships with customers and suppliers at all levels.
• Send quotes and order confirmations to customers, ensuring follow-up calls are scheduled and critical project milestones are met.
• Address slow-moving stock or credit control issues promptly.

Candidate Profile:

• Previous experience in a similar role, such as account management or purchasing.
• Costing experience is essential, along with strong Excel skills and the ability to manage multiple projects.
• Excellent relationship-building skills and confident, effective communication skills.