Hubexo Newcastle Upon Tyne, England, United Kingdom

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Hubexo Newcastle Upon Tyne, England, United Kingdom

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Location: Newcastle (Flexible Working – 3/4 days in office)

Type: Full-time, Permanent

If you want a predictable account management job… this isn’t it.

We’re looking for someone who thrives in the fast lane — someone who can turn a renewal into a growth story, a challenge into a win, and a good customer relationship into a great one. If you get a buzz from hitting ambitious targets, building trust fast, and being the person clients ask for by name, you’ll feel right at home here.

About Hubexo:

We provide cutting-edge data, insights, and software solutions to the global construction industry. We specialise in project information, eTendering, product information, market intelligence, and specification. We help the world build better by delivering unrivalled insights and technology that shape places where people live, work and play.

About the Role:

We don’t hire account managers to keep things ticking over — we hire them to make a measurable difference. As an Account Manager for our Supplier portfolio, you’ll own your customers’ success, retention, and growth.

You’ll need the commercial drive to exceed your numbers, the curiosity to dig into a client’s business, and the resilience to manage complex relationships under pressure. This isn’t a role where you wait for the phone to ring — you’ll be out in front, shaping opportunities, securing renewals early, and proving value in every interaction.

This is what you’ll be doing:

• Achieving and smashing renewal and upsell targets.
• Building loyalty and trust by delivering a customer experience they can’t imagine living without.
• Becoming an expert in Hubexo’s NBS Manufacturing portfolio and using it to solve real problems.
• Securing appointments, running high-impact demos, and holding quarterly account reviews that inspire action.
• Tracking industry trends and turning them into growth opportunities before your competitors do.
• Acting as the voice of your customers internally to influence change.
• Partnering with Sales, Marketing, Product, and Operations to deliver outcomes, not just activity.
• Representing Hubexo at events, networking opportunities, and client meetings with confidence.

About You:

• Proven account management track record with retention and upsell wins you can back up with numbers.
• Commercially minded, customer-obsessed, and relentless in pursuit of results.
• Skilled at uncovering needs and translating them into business value.
• A confident negotiator and influencer with gravitas at all levels.
• Exceptional presentation skills — you own the room, whether virtual or in person.
• Organised and resilient — you deliver under pressure without dropping the ball.
• Proficient in CRM systems and Microsoft Office.
• Experience in construction or subscription business (desirable).
• Full UK driving licence (desirable).

The Reality — and the Reward:

You’ll juggle multiple priorities, face demanding customers, and need to pivot quickly when things change. The pace will be fast, the targets will stretch you, and we’ll expect accuracy and consistency at all times. In return, you’ll see the impact of your work, grow faster than you thought possible, and build a reputation as someone who delivers in the moments that matter.

Why Hubexo:

We’re not here to coast—we’re here to challenge, grow, and build better. For our people and for our customers. That means we’ll expect a lot from you: ownership, precision, and a drive to lead by example. In return, you’ll get the space to dream big, take smart risks, and be seen, heard, and valued.

At Hubexo, we are united by our vision to empower the construction industry with our innovative insights and technology. We like to dream big and thrive together. If you're ready to be part of one global team that is helping to shape the future of construction and build a better world, join us!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Consulting

• Industries

  IT Services and IT Consulting and Construction

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