Sharpsmart Finance has an opportunity for an experience Accounts Receivable Specialist to join the team!

In this role you will focus on on tracking and collecting payments, maintaining customer relationships, resolving payment disputes and preparing month end reconciliations.

This role will be working minimum 3-4days per week from our Spennymoor (Co Durham) site with option to work 1-2 days from home.

Your role will involve:

• Monitor daily cash collections & allocations into systems - working closely with Finance Administrator
• Undertake regular customer account reconciliations, ensuring timely collection of debts. Resolve balancing items ensuring accurate records retained
• Generating statements & payment reminders
• Build and maintain strong relationships with customers to resolve any payment disputes or issues professionally and effectively
• Undertake all requirements to provide customers with the necessary information in relation to invoices & customer reporting - e.g. backing data and any other requirements
• Submitting rebate reports for frameworks
• Liaise with internal teams, including sales, plant admin and customer service, to resolve billing or payment issues
• Responding to customer queries in a timely manner in line with internal & external KPI requirements, taking ownership of SF case management
• Prepare regular reports for management on aged debtors, highlighting potential risks and actions taken
• Prepare month end reconciliations for aged debtors & potential bad debt provision, processing any journals required to record transactions and clear control reports
• Review current business processes and identify, recommend and implement improvements to systems
• Providing support to finance team and other BU areas as required

What we are looking for:

• Minimum 2 years experience Accounts Receivable/Credit Control
• Excellent communication skills for verbal and written
• Experience of interacting with customers via phone/email/video
• Highly self-motivated, and able to work both independently or as part of a team, managing your own workload and priorities
• Able to maintain a high level of accuracy and attention to detail
• Able to use and adapt to new computer-based systems including Microsoft packages

What we can offer:

• Working hours - Monday to Friday 37.5 hours
• Hybrid working
• Competitive salary & Benefits – Pension, Healthcare and Dentalcare options, Caboodle benefits scheme, training and development, opportunities for progression