AI Solutions Engineer (Post-Sales) — London (Hybrid)

A well‑funded UK AI scale‑up is expanding its post‑sales function as they onboard a growing pipeline of enterprise customers. Their platform helps document‑heavy industries automate complex workflows, and they’re adding another Solutions Engineer to strengthen delivery. You’ll join a small, focused London team where you’ll work hands‑on with real customer implementations from day one.

Base pay range

Salary up to £95,000 + equity (aligned to current band)

Responsibilities

• Own end‑to‑end implementation of customer AI projects — from setup through optimisation and rollout
• Build and refine prompt libraries, skills and evaluations for real production use cases
• Diagnose underperformance through evaluation analysis and structured debugging
• Capture customer patterns, surface product gaps and shape future functionality
• Create training content and guide customers through new feature adoption
• Manage multiple enterprise stakeholders and keep delivery moving at pace

Qualifications

• Strong, hands‑on prompt engineering skills (tested as part of the process)
• Deep understanding of LLM capabilities, behaviours and limitations
• Demonstrable delivery of technical AI work directly to customers — with detailed examples
• Confident communicator who asks clarifying questions early and adapts quickly
• Bias for shipping rather than endless iteration
• (Nice to have) Experience in real estate, financial services or legal tech
• (Nice to have) Background in technical support, engineering or scripting

Benefits

• Salary up to £95,000 + equity
• Hybrid role with at least one day per week in the London office
• A small, growing post‑sales team where you’ll take meaningful ownership
• Strong runway and active expansion across enterprise accounts
• Clear progression opportunity as the function scales

Screening Questions

• Can you share two specific examples of AI work you delivered for customers, including your exact contribution?
• What hands‑on prompt engineering work have you done, and what did you optimise for?
• What experience do you have in customer‑facing or delivery‑focused roles?
• Are you able to work on‑site in London at least one day per week?
• What are your salary expectations?

Apply

If this feels like a good fit, apply with your CV and answers to the questions above.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

• Financial Services
• Legal Services
• Real Estate