Overview

Apprentice Business Support Officer | (8820) | Fixed Term Contract for 24 months | 37 hours per week | £25,583 to £25,989 per annum | (Grade D) | Norwich

Are you interested in providing administrative support? Do you enjoy delivering excellent customer service? Would you like to learn and develop professionally through an apprenticeship?

Responsibilities

• Provide data systems support to the Programmes Coordinator and Data Systems Officer, assisting in first line support for stakeholders to resolve issues and ensuring data systems are current for programmes and contracts to enable accurate and qualitative data for reporting purposes.
• Utilise software packages for reporting and provide administrative support for the programmes team.

Qualifications

• Enthusiasm, good customer service skills, and ability to work well in a team.
• Appropriate IT skills.
• 5 GCSE passes or equivalent including maths and English.
• The post is aligned to the Apprenticeship Standard of Business Administration – Level 3; typically up to 24 months to complete.

About the role

This is an exciting opportunity to join the Programmes Team responsible for delivering a portfolio of funded programmes and projects with different accounting bodies. The successful candidate will grow in responsibility and complexity of work as knowledge and skills increase. You must show commitment to studying and attend all training throughout the apprenticeship; time will be provided during working hours.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part-time, remote and hybrid working – dependant on role and business need
• Financial benefits such as Norfolk Rewards discounts, Blue Light card, relocation expenses (where applicable), travel expenses advances, and access to the Local Government Pension Scheme with generous employer contributions
• Tax-efficient options for additional pension and vehicle benefits
• Access to a tax-efficient car lease scheme for greener travel (subject to eligibility)
• Referral payment for recommending a candidate to a hard-to-fill role

Before you apply, read the full Job Description and Person Specification to help you demonstrate how you meet the criteria. Information on Terms and Conditions is available here.

Redeployment closing date: 11 September 2025 12:00

All other applicants closing date: 21 September 2025 23:59