Overview

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Due to exciting growth plans, Churchill Estates Management are recruiting for an Area Manager to oversee a number of independent retirement housing developments in and around Reading, including areas such as North Hants and Oxfordshire.

Responsibilities

• Oversee a number of independent retirement housing developments in and around Reading (including North Hants and Oxfordshire).
• Deliver a first-class, cost-effective management service with exceptional customer service, achieving targeted profitability.
• Make regular site visits, maintain customer relationships with external landlords and Homeowners, and support a team of Lodge Managers who coordinate day-to-day activities (maintenance, health & safety, events).
• Take direct responsibility for property management of a selection of retirement properties; manage 18 sites across the region.
• Carry out regular performance reviews, lead recruitment processes, induct new colleagues, and uphold company values and service standards.
• Control expenditure, produce budgets and accounts for presentation to Homeowners/Leaseholders; negotiate with contractors and oversee performance.
• Build internal relationships with support teams at Head Office (Ringwood, Hampshire) for areas such as Service Charge accounting, Property Services (Section 20s), and HR.
• Work from home with extensive travel across the region; occasional visits to Head Office.
• Hours: 9:00am–5:30pm Monday to Thursday and 9:00am–5:00pm Friday.

About You

• Proven working knowledge of property management and building structures.
• Desirable: recognised property management qualification with membership of RICS or IRPM; preferably experience in the leasehold retirement sector.
• People management experience, ideally with a dispersed team; confident, friendly, and able to communicate effectively in English; numerate.
• Self-motivated, able to handle conflict, solve problems, and develop relationships with internal and external stakeholders at all levels.
• Well organized, flexible, able to manage multiple tasks, and willing to take on new responsibilities.
• Excellent IT skills with knowledge of MS Office.
• Full UK Driving Licence; preferably based in or around Reading for ease of travel.

How You Will Be Rewarded

• Competitive salary
• Company car or cash alternative
• Annual leave entitlement of 25 days, plus Bank Holidays
• Day off for your birthday
• BUPA Healthcare
• Company pension contribution
• Life assurance
• Professional development and training academy resources
• Referral/incentive schemes for new colleagues, clients, land and management opportunities (terms and conditions apply)
• Professional memberships reimbursed
• Employee assistance programme
• Reward card

About Us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally, overseeing more than 9,000 apartments and providing property services and customer care to over 11,000 retired people. We are growing with ambitious plans for the future and value a professional, award-winning, customer-focused team. Our TORCH values are Trust, Openness, Respect, Communication, and Honesty.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Technology, Information and Internet

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