Overview

Bid Manager - Employee Benefits role at Mercer Marsh Benefits. This is a flexible, hybrid role which will preferably be based in London, but other UK office locations will be considered for the right candidate. You will join Mercer’s Global Commercial Team to support revenue growth by developing detailed and unique responses to bid and tender documents and leading the bid management process while ensuring the bid library is up to date.

Responsibilities

• Contribute to planned and sustained business growth through the successful completion and progression of high‑value, complex bids and tenders across both new and existing business for Global Benefits Management and Darwin solutions.
• Ensure compliant, engaging and standout bids are submitted in line with best bid and proposal practices; demonstrate creativity and strong writing and bid management skills.
• Ensure all aspects of the bid criteria are completed in line with tender instructions and deadlines by managing and motivating subject matter experts.
• Monitor, review and evaluate bids/tenders; capture learnings and ensure improvements are addressed in future bids/tenders.
• Contribute to the management of the bid library, keep content current and liaise with subject matter experts where applicable.
• Conduct feedback/lessons learned sessions with stakeholders to drive continuous improvement.

Qualifications

• Experience in writing and project managing proposals/presentations aligned with client requirements and company branding.
• A customer-focused, innovative approach to win strategy development and storytelling.
• Proven ability to manage high-value bids to a defined process with a track record of delivering quality bids in a timely fashion.
• Proficient in Microsoft 365, including SharePoint, Word, PowerPoint, Excel and Teams.
• Ability to work to tight deadlines, manage multiple projects and perform under pressure.
• Excellent communication and writing skills with the ability to build relationships and influence where required.
• Research/draft responses to proposal questions in collaboration with subject matter experts.
• Own master documents and incorporate multiple rounds of edits through completion.
• Evidence of analytical skills and a good eye for detail; producing high-quality written work within challenging time limits while holding pursuit teams accountable.
• A willingness and desire to embrace AI.
• University degree (preferably in business, journalism, marketing, English, or communication).

What makes you stand out

• Experience within the HR/employee benefits/wellbeing sector is advantageous, but not essential; we are looking for the brightest talent to join us.
• A passion for creating standout responses that differentiate our proposal for clients and demonstrate an understanding of their business challenges and goals.
• APMP Foundation level accreditation is advantageous, but not essential; a demonstrable interest in continuing to develop bid and proposal skills is important.
• Familiarity with QorusDocs, Adobe and online bid procurement tools (such as Ariba).

Why join our team

• Professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.