Our first shop opened in 1981 in Penzance, selling durable clothing to artists and mariners. Today, we're a modern, data-enabled omnichannel retailer with a growing international presence. We blend heritage with innovation, designing timeless clothing made from responsibly sourced fabrics, and using technology to improve how we operate, grow and serve customers.

As we scale in the UK, North America and Europe (primarily through third-party partnerships), we're investing in data, systems and digital capability to support our people and our growth. It's an exciting time to join us!

As a Business Analyst, you'll be responsible for supporting technology projects by gathering, analysing, and documenting business requirements, ensuring solutions meet the needs of the business.

Working closely with the Project Manager and project teams, you'll act as a bridge between business stakeholders and technical teams to enable successful project delivery and value realisation.

This is a full-time, temporary role due to last approximately 3 months. Please note this role is based remotely within the UK, with occasional travel to our Cornwall head offices.

Responsibilities:

• Partnering with business stakeholders across operations, IT, and commercial teams to gather and clarify requirements.
• Analysing business processes and identifying opportunities for improvement enabled by technology.
• Documenting detailed functional and non-functional requirements, user stories, and acceptance criteria.
• Facilitating workshops, interviews, and walk throughs to validate requirements and drive consensus.
• Supporting solution design and ensuring alignment with business needs and constraints.
• Collaborating with project teams to support testing, issue resolution, and user acceptance.
• Assisting in change impact assessments and helping to prepare training and communication materials.
• Maintaining requirements traceability throughout the project lifecycle.
• Contributing to continuous improvement of business analysis practices and templates.

Requirements:

• Demonstrable experience working alongside technology project teams.
• Experience eliciting and documenting requirements for technology projects in retail or commercial settings.
• Proven ability to work with diverse stakeholders to understand needs and drive consensus.
• Exposure to Agile and Waterfall environments, writing user stories and acceptance criteria.
• Experience supporting testing phases and business readiness activities.
• Comfortable using Business Analytics tools such as JIRA, Confluence, or similar.
• Strong analytical and problem-solving abilities.
• Excellent communication and facilitation skills.
• Attention to detail in documentation and requirements management.
• Ability to translate complex business needs into clear technical requirements.
• Stakeholder management and negotiation skills.
• Familiarity with process mapping and modelling techniques.
• Collaborative mindset with the ability to work across teams.

Benefits:

• Salary: up to £40,000 depending on experience (Band 3)
• 34 days paid annual leave (including bank holidays), increasing with length of service
• Attractive 50% employee discount
• Flexible benefits allowance to personalise your benefits package
• Private Medical Scheme including 24/7 virtual GP
• Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
• Pension plan with generous 7% employer contributions
• Life assurance programme
• Enhanced family leave policies
• Flexible working opportunities with our hybrid working approach
• Learning and Development opportunities
• Do Good Things with our two days per year paid volunteering opportunities
• Employee networks to develop and provide support to our people, including the Inclusion & Belonging Network
• 100s of savings on top retailers and gym memberships through our discount hub

At Seasalt we have a brilliant team of people - they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles.

We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow - so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk

Close date: 8th October 2025

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