Key Responsibilities

• Collaborate with internal stakeholders, clients, and technology partners to gather and analyse business requirements related to benefits platforms and digital tools.
• Translate business needs into functional and technical requirements for digital solutions.
• Support the implementation and enhancement of benefits technology systems, such as platforms for pensions administration, flexible benefits, or total reward
• Conduct process mapping, gap analysis, and feasibility studies to drive optimisation and efficiency
• Work closely with developers, testers, and solution architects to ensure requirements are clearly understood and delivered accurately
• Assist with UAT, documentation, and training materials as needed to support solution roll-out.

Experience

• Proven experience as a Business Analyst in a systems related role involving data lineage.
• Strong understanding of benefits platforms and digital HR solutions.
• Confident in engaging with both technical teams and non-technical stakeholders.
• Excellent documentation, communication, and stakeholder management skills.
• Experience with Agile delivery methodologies is desirable.