The Role

Business Development Director – Parking & Healthcare
APCOA

Hybrid Working
£80,000 pa + car allowance & bonus

We are seeking an experienced and results-drivenBusiness Development Directorto lead our efforts in acquiring new business within the Healthcare sector. This senior leadership role is a blend of strategic business development and operational management, with 80% of the role focused on driving sales and new business acquisition, and the remaining 20% dedicated to overseeing the operational delivery and Account Management of our Healthcare contracts across the UK.

This position will focus on expanding our portfolio by establishing relationships and securing parking and security contracts with Hospitals, Healthcare facilities, and related Healthcare institutions. The ideal candidate will have a deep understanding of the Healthcare industry, a proven track record in sales and business development, and the ability to develop strategies for long-term growth within the parking and security solutions market. Working collaboratively with the leadership team and UK Sector Leads, you’ll be responsible for expanding our profile in the sector, developing our talent, and the delivery of our growth ambitions.

Key Responsibilities:

Business Development

• Drive new business opportunities in the Healthcare sector by identifying and targeting potential new clients and networks such as Hospitals, clinics, medical offices, and other Healthcare facilities that require parking management solutions.
• Lead and participate in Bids: Take an active role in developing and preparing bids for healthcare parking and security tenders, lead strategic pitches and lead to award and contract close.
• Conduct thorough market research to understand Healthcare client needs, emerging trends, and the competitive landscape to formulate a strategic plan to capture new business and expand the company’s presence in this industry.
• Represent the company at healthcare industry conferences, networking events, and trade shows to build relationships, expand the company’s network, and stay current on industry trends and regulations.

Account Management

• Develop and maintain strong relationships with clients to ensure customer satisfaction and retention.
• Work in partnership with each client to provide innovative solutions with a focus on identifying continuous improvement and growth and upselling opportunities.
• Effectively manage and maintain an active Account Management pipeline regularly realising Account Management opportunities.

Service Delivery Management

• Oversee the day-to-day operational management of healthcare parking and security services ensuring the seamless delivery of services in line with client expectations and the KPIs/SLA.
• Ensure the highest standards of service delivery across healthcare parking and security operations, continuously improving processes to maintain efficiency and client satisfaction.
• Monitor and manage the efficiency of parking and security operations in healthcare facilities, optimizing resources and workflows to ensure cost-effectiveness, best practise and high performance.

What we are looking for:

• Minimum 5-7 years of experience in business development, sales, or account management, with a proven track record in acquiring new clients in the healthcare sector or related industries (parking management, security services, facility services, etc.)
• Deep understanding of the healthcare sector, including the specific needs of hospitals, medical facilities, and healthcare systems in terms of parking solutions, security services and facility management.
• Strong experience in developing and implementing sales strategies, negotiating contracts, and closing deals with large-scale institutions, specifically in the healthcare space.
• Demonstrated leadership ability to manage cross-functional teams and drive results within a sales environment. Ability to influence and motivate others toward achieving business objectives.
• Exceptional verbal and written communication skills with the ability to engage and influence senior stakeholders.
• Established network of contacts within the healthcare industry, particularly in hospital administration and healthcare facility management.

Why Join Us:

Be part of APCOA,a forward-thinking company that is revolutionising parking solutions for the healthcare sector. This is an excellent opportunity for an ambitious professional to make a significant impact and grow within an expanding industry. We offer a competitive salary, performance-based incentives, and a comprehensive benefits package.

• Competitive Salary: Up to £80,000 per annum.
• Discretionary Bonus: Annual Discretionary Bonus.
• Car allowance: 4K Annual Allowance.
• Hours: 40 hours per week with hybrid working in place.
• Annual Leave: 33 Days per annum (25+8 BH).
• Pension Scheme: Comprehensive pension scheme, providing financial security as you embark on your career journey.
• Training and Development: Ongoing training ensuring you stay ahead in your field.
• Employee Discount Scheme: Enjoy exclusive discounts as our way of saying thank you for your hard work and dedication.

This role is essential to expanding our presence within the healthcare sector, ensuring we can deliver efficient and effective parking solutions to healthcare providers, ultimately enhancing patient experience and operational efficiency for our clients. So, if you're ready to make an impact, we want to hear from you!“Apply now”and join a team dedicated to delivering excellence.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.