Join to apply for the Business Process & Product Analyst role at Care ADHD.

Base Pay Range

Competitive salary £40,000 - £45,000.

What We Are Looking For

We are seeking a Business Process & Product Analyst who will act as the critical bridge between business operations, product design, and technology delivery, ensuring that the solutions we build are both operationally effective and user‑centric.

Key Responsibilities

• Business Process & Strategy: Analyse and map business processes to identify inefficiencies, risks, and opportunities for improvement; recommend process changes where technology can add measurable value; ensure alignment between business goals, operational workflows, and product direction.
• Product & Requirements Analysis: Work with stakeholders to capture, prioritise, and refine business needs into actionable requirements; translate business objectives and process findings into user stories, use cases, acceptance criteria, and process flows; partner with the UI/UX Designer to visualise requirements and shape user experiences; maintain a backlog of requirements, ensuring traceability from business objectives through to technical delivery.
• Collaboration & Delivery: Collaborate with the Head of Technology, CTO, and other business stakeholders to align requirements with technical strategy and long‑term business vision; act as the connector between business teams, product owners, designers, and developers; participate in sprint planning, backlog grooming, and user acceptance testing; support quality assurance by validating that delivered solutions meet both requirements and process improvements.

Skills & Qualifications

• Strong foundation in business process analysis (BPM, workflow optimisation) and business/product analysis (requirements gathering, backlog management).
• Experience with process mapping and visualisation tools (Visio, Lucid Chart, BPMN, Miro).
• Skilled in writing user stories and acceptance criteria in Agile tools (Jira, Confluence).
• Ability to translate business needs into both process improvements and user‑centred product requirements.
• Strong collaboration skills to work across business, design, and technology teams.
• Excellent communication skills to adapt messaging for technical and non‑technical audiences.
• Experience in digital product development, process automation, or enterprise software platforms.

What Success Looks Like

• Business processes are clearly documented, shared, and continuously improved.
• Product requirements directly solve real‑world business challenges while enhancing user experience.
• Solutions delivered are aligned with design vision, technology strategy, and business objectives.
• Stakeholders across business, design, and technology feel represented and engaged in the process.

What You Can Expect From Us

• Competitive salary £40,000 - £45,000.
• Work hybrid with days in our Canary Wharf Office.
• 30 days holiday (includes UK public holidays).
• Team get‑togethers.
• A paid day off on your birthday.
• Office equipment when you join.
• Pension contribution.

Our Hiring Process

• A call with our Talent Acquisition Specialist.
• Interview.
• Skills assessment.
• Offer.

Apply With Confidence

Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, we encourage you to apply! At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.