Business Support Manager – Guidance and Education Systems

£43,000 per annum

Bedford

18 Month FTC

Hybrid Working

Are you a highly organised professional with a talent for supporting senior leaders and driving operational excellence? The Money and Pensions Service (MaPS) is looking for a proactive Business Support Manager to join our Guidance and Education Systems Team. In this pivotal role, you’ll provide essential administrative and business support to the Strategic Planning & Portfolio Manager and other senior team members during a key period of change and growth. If you're ready to make a meaningful impact and help us empower people to make the most of their money and pensions, we’d love to hear from you!

Role Overview

The Business Support Manager will report directly to the Strategic Planning & Portfolio Manager. In this role, you will be responsible for:

Key Responsibilities:

• Provide high-quality business and administrative support to the Strategic Planning & Portfolio Manager and senior managers in the Guidance & Education Systems Team
• Responsible for Team Steering Group administration and secretariat
  • Scheduling Steering Group meetings
  • Co-ordinating with core member calendars and
  • Manage additional members input and attendance for agenda discussions
  • Manage inputs and contributions required for Steering Group meeting
  • Manage attendee, action and decision logs, liaising with attendees and contributors to review and update logs
  • Facilitate meeting pack development, timelines and sign off meetings with Corporate Director
  • Establish and drive improvements to supporting processes
• Support the Strategic Planning & Portfolio Manager in the delivery of project activity – setting up workshops, contributing to process development and project activities
• Arranging meetings, booking facilities/equipment, preparing agendas and wider associated administrative activities
• Support and facilitate communications, attending meetings, and produce minutes and actions of said meetings in a timely fashion.
• Connecting with key enabling functions to support the Team with MaPS finance and commercial processes,
• Collaborating with other members of the Guidance & Education Systems Teams to deliver successful outcomes

You will need to demonstrate the following skills and experience.

To excel in this role, you will need to demonstrate:

• Experience in a business support role
• The ability to correspond with internal and external stakeholders with diplomacy
• Good relationship management skills, and the ability to work well within a newly formed and dynamic team
• The ability to work autonomously and within a team, exercising sound judgement and using your initiative
• The ability to work in a fast-paced, frequently changing environment, where the day-to-day ask may change often
• Confidence in communicating with a wide range of stakeholders
• Excellent organisational skills, able to balance a heavy workload and competing priorities
• The ability to prioritise effectively

About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• Caring
  We care about our colleagues and the people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and making a positive societal impact.

About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• Caring
  We care about our colleagues and the people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and making a positive societal impact.