Role Profile – Business Support Manager to CEO UK & Ireland

Reports To: CEO of UK & Ireland

Location: Bristol – hybrid role, expected to be in the office at least 2 days per week

Term: Fixed term until April 2026, with consideration for part-time (minimum 25 hours/week)

Start date: Mid-August, allowing a 4-6 week handover period

Introduction

Seeking a proactive professional eager for career progression within a global leader? If you desire an inspiring workplace that supports your growth, this opportunity is for you!

About

This dual role combines responsibilities of a Business Support Manager and a PA. You will oversee administrative and operational support, facilitate efficient office functions, assist senior leadership with projects and performance tracking, and improve internal processes. You will also provide high-level personal support to the CEO, acting as a gatekeeper, problem-solver, and coordinator, handling confidential tasks with discretion.

Key Responsibilities

1. Manage daily administrative functions ensuring smooth operations across teams.
2. Coordinate cross-department initiatives and support project delivery with planning, reporting, and stakeholder engagement.
3. Provide executive support including scheduling, reporting, and documentation.
4. Communicate with vendors, service providers, and external stakeholders.
5. Diary & Calendar Management: Schedule appointments, meetings, and events, ensuring the CEO is prepared.
6. Travel Coordination: Arrange domestic and international travel including flights, accommodation, and transport.
7. Communication Management: Manage correspondence, filter inquiries, and handle calls and messages.
8. Meeting Support: Organise meetings, prepare agendas, take minutes, and follow up on actions.
9. Documentation & Filing: Maintain files and confidential documents securely.
10. Event Planning: Support or lead event planning and execution.

Person Specification

Ideal candidates are proactive, anticipate needs, and adapt swiftly in a fast-paced environment. Strong relationships with stakeholders, a solution-focused approach, and the ability to think ahead are essential. Key skills include:

• Proven experience in business support, operations, or administrative management
• Excellent organisational and multitasking skills
• High attention to detail and accuracy
• Effective written and verbal communication
• Proficiency in Microsoft Office, especially PowerPoint, with ability to adapt to company style
• Strong problem-solving and decision-making skills