Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job details

Job reference REQ04304 | Date posted 24/06/2025 | Application closing date 11/07/2025 | Location: Various | Salary: £24,027.00 - £24,790.00 per annum | Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 22.4% employer contributions, discounted gym membership with Celtic Leisure, and excellent development opportunities | Contractual hours: 37 | Basis: Full time | Job category/type: Administration and Business Support | Attachments: Business Support Officer REQ04304 JDPS updated 02072025.docx, why work for NPT v2.pptx

Location of post: Various locations in and around Neath Port Talbot

Your workstyle will be a mobile hybrid worker, giving you the flexibility to work from home and from various Council workplaces.

About the role:

We are seeking a Business Support Officer within Adult Services to join our administrative team. This role is peripatetic within the Afan Network Team, mainly based in Port Talbot Resource Centre, requiring office work 5 days a week, occasionally at various bases in Port Talbot.

As a Business Support Officer, you will provide administrative support to the Afan Network Team, including clerical tasks such as photocopying, filing, archiving, email correspondence, completing standard forms, and telephony duties.

You will work with frontline staff to maintain data accuracy within the directorate’s systems and assist with report collation and responding to queries from the public and staff.

About you:

• 4 GCSEs at grade C or above and NVQ 2 in Business and Administration or equivalent experience.

Experience in teamwork and communication across various levels and methods is desirable.

About us:

We value our colleagues' efforts and achievements, promoting a healthy work-life balance and providing attractive benefits, including:

• Hybrid and flexible working schemes
• 22.4% employer pension contribution
• 25 days holiday, increasing to 32 days after 5 years, plus 8 bank holidays
• Discounted gym membership with Celtic Leisure
• Cycle to work scheme
• Car purchase scheme through Tusker salary sacrifice
• Discounts via the Smart Spend app

If you meet the requirements and are ready for a rewarding career, we look forward to your application.

For an informal discussion, contact Natalie Morgan.

Additional information:

This post is subject to a basic DBS disclosure. We are committed to safeguarding vulnerable adults and children, with rigorous safer recruitment processes.

Welsh language skills are not required. Applications in Welsh are welcomed and will be treated equally.

We offer guaranteed interviews for candidates with disabilities, armed forces veterans, and those affected by Tata Steel redundancies, provided essential criteria are met.

We are committed to training and professional development and look forward to welcoming you to Team NPT.