Travel Trade Recruitment provided pay rangeThis range is provided by Travel Trade Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Travel Trade RecruitmentRegional Manager / Senior Account ManagerAre you an experienced Business Travel Consultant? Are you fully trained in Sabre GDS? Looking for a role outside of normal business hours? We have the role for you!We have an exciting opportunity for a fully homeworking Out of Hours Business Travel Consultant to join a reputable Travel Management Company.This role will support the travel operation (out of hours) by providing assistance to our customers whose travel has been disrupted, or who need to make urgent travel bookings.The Job:Answering calls and emails from clients in a polite, efficient, and professional mannerOffering expert advice in all aspects of travelMaintain the outstanding level of customer service provided by the "day" teamWork as part of an efficient team, communicating effectively both internally and externallyTo issue, re‑issue and perform re‑calculations of international and domestic airfaresSourcing the best and most cost‑effective worldwide routes booking all flights, rail, hotel and all ground productProviding additional Quality Control to day team processes when call volumes permitProvide "risk analysis" of global travel news and communicate to Senior Management as appropriateCreation and provision of traveller tracking reports for communication to clients in the event of a major eventThe Person:The role of the Senior Business Travel Consultant can be a pressured one due to the emotion of travel. When disruption occurs, it typically means considerable disruption for our clients and their families. Thus, the successful candidates will be calm, and have a sympathetic and reassuring approach to providing assistance at highly stressful times. You will therefore be self‑motivated and able to work comfortably under pressure, providing travel solutions to clients outside of normal working hours. You'll be fulfilling last minute/urgent travel bookings on behalf of the company's Corporate, Media, Entertainment and Contractor clients so attention to detail and meticulous standards are key.Skills Required:Knowledgeable on Sabre and AmadeusKnowledge of Microsoft products, including Outlook, Word, and ExcelPossess good geographical and product knowledge of destinations and airlinesOn the pulse with world events and likely travel implicationsGood organisational skills and excellent customer service & communicative abilities are essentialFlexible approach and desire to think 'outside of the box' to provide innovative travel solutions in times of increased stress for our clients.Hours of Work / Package:37.5 hours a week.Out of hours - happy to offer different shifts options (evenings, weekends, or overnight shifts).Salary - Circa £35,000 - £40,000 (dependant on experience) + bank holiday payments / bonusInterested?Please click 'APPLY' or contact joe@traveltraderecruitment.co.ukLondon, England, United KingdomGet notified about new Business Travel Consultant jobs in London Area, United Kingdom. #J-18808-Ljbffr