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Buyer

At Deliveroo Hop, we’re building a global grocery retailer from the ground up. We launched Deliveroo Hop in September 2021 as Deliveroo’s speedy grocery delivery service and have partnered with some of the world’s leading grocers so you can get the freshest, tastiest food and all of your must-haves right to your front door in as little as 20 minutes. We are live in the UK, UAE, Hong Kong and Italy and have big ambitions to deliver the best on-demand grocery proposition in the world. We’re looking for people with exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. This is an exciting time to join the Deliveroo Hop team within the broader Deliveroo organisation - we’re only just getting started!

The Role

Based in our London HQ office on a hybrid basis, our Buyer/ Assistant Vendor Manager at Deliveroo will play a crucial role in managing and developing relationships with our vendor partners. Reporting directly to the Head of Vendor Management, you will work closely with the Vendor Managers to ensure the smooth operation of our vendor network, with operational success, menu management, merchandising and in-app fidelity as your top priorities. The role will also offer the opportunity to work on longer-term strategic initiatives within the wider HOP team, with opportunities to interact with multiple stakeholders and teams.

What you’ll be doing

Manage the Hop menu including imagery, product descriptions and uploads

Support the resolution of menu issues, working closely with the Product team

Manage the in-menu merchandising of Hop products to drive sales and business growth

Support the Vendor Managers on product selection, pricing and promotional selection

Support with data analysis on product performance including building dashboards

Support the Vendor Managers to develop new commercial partnerships

Working with Advertising to implement in-app campaigns and sampling initiatives

Help with new vendor set-up and processing.

Requirements

Bachelor's degree in Business Administration, or a related field.

1+ years experience in vendor management, account management, exec work or a similar role within the food delivery or hospitality industry is preferred.

Analytical mindset with the ability to interpret data and make strategic recommendations.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

A competitive and comprehensive compensation and benefits package

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Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
• Up to 5% matched pension contributions

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

Food

• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants

Time away

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity

• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance

Work Life

• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions