hireful Daventry, England, United Kingdom

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hireful Daventry, England, United Kingdom

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Join to apply for the Case Management Assistant role at hireful

Location: Daventry with hybrid working

Department: Bush & Company

Salary: 23k-25k per year

Hours: 35 hours per week

Job Type: Full time

Contract Type: Permanent

A career at Bush & Co offers the opportunity to work in the catastrophic injury sector, supporting individuals with life-changing injuries and assisting the legal and insurance industries in client care.

As part of our team, you'll work in a rewarding environment committed to making a difference, with a focus on hard work, enjoyment, and impact.

The Purpose of the Role

As a Case Management Assistant, you will provide operational support to Clinical Case Managers.

Responsibilities include:

• Research services, equipment, or goods required by clients.
• Book and coordinate travel, appointments, and service providers.
• Maintain accurate records of purchases and monitor client spending accounts.
• Assist clients with meeting preparations and follow-up on medical records.
• Support administrative duties and organize meetings with proper documentation.
• Gather pre-meeting reports and summaries.
• Undertake direct client work, including establishing timetables and implementing strategies.
• Set up taxi accounts and bookings.
• Update goal sheets and risk assessments as needed.

Skills and Experience:

• Excellent communication and client relationship management skills.
• Proficiency in Microsoft Office and booking apps.
• Experience working with disabled or vulnerable individuals is preferred.
• Strong organizational and interpersonal skills.
• Ability to manage multiple projects independently.
• A proactive, 'can do' attitude.

Personal Attributes:

• Curiosity to challenge the status quo.
• Team-oriented mindset.
• Drive to succeed and progress.
• Passion for customers, business, and personal growth.

Benefits include 23 days holiday, contributory pension, healthcare, and participation in company events. Bush & Co is recognized for excellence, including Gold Investors in People and ranking as the 43rd Best Small Employer in the UK for 2022.

Working at Bush & Co

We offer a rewarding environment focused on helping those with life-changing injuries, with a team that challenges the status quo, cares deeply, and supports continuous learning.

Additional Details

Ref: 221339

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Administrative

Industries

• Healthcare