Overview

Branch Manager - Animal Welfare Charity

Surrey/South West London

Usual working days and hours: Full-time, 35 hrs p/w with a flexible working pattern

Salary: £28,000 - £30,000 per year dependent on experience

Usual place of work: This position will be home-based but local travel will be regularly required

Contract: Permanent, starting within Q4 2025

Reports to: Report to the Chair of the Branch Board of Trustees

The Role

Our client is looking for a Branch Manager with proven success in the charity sector and a strong focus on income generation. You\'ll play a key role in giving animals a second chance by managing their day-to-day operations, leading their teams and driving new revenue streams.

Managing this independent charity, you\'ll work closely with its Trustees to grow their profile, build sustainable income and act as the main point of contact for their staff, the public, partners and volunteers.

This is a varied, hands-on role with plenty of autonomy — no two days are the same.

About Our Client

We are working with the independent South West London branch of a well-known, national Animal Welfare Charity.

Their mission is to make sure that all animals have a good life, by rescuing and caring for those in need, by speaking on behalf of all animals and by inspiring everyone to treat them with compassion and respect.

Your Key Responsibilities

• Lead income generation: Oversee shop operations, online sales, grants and fundraising efforts to maximise revenue.
• People management: Line-manage shop, sales and welfare staff, oversee budgets and staff performance and ensure targets are met.
• Expand fundraising: Maintain existing and identify new income streams including grants, campaigns, events and donor engagement.
• Branch operations: Manage day-to-day administration, compliance, health and safety, communications and volunteer coordination.
• Promote their mission: Support local outreach, animal welfare work, and public engagement through social media and community partnerships.

Our client\'s branch area currently covers SW11 1-3, SW15 1-6, SW18 1-5, SW19 1, SW19 3-8, SW20 0, SW20, 8-9, SM1 1-4, SM2 5-7, SM3 8-9, SM4-6, SM5 1-4, SM6 0, SM6 7-9, and KT4 7-8.

What You\'ll Bring

• Strong background in income generation, budgeting and team leadership.
• Proven experience and effectiveness in the charity sector.
• Excellent people skills — comfortable managing staff and volunteers.
• Self-starter with great organisation, adaptability and problem-solving ability.
• Passion for animal welfare and alignment with the organisation\'s mission.
• Competent with digital tools (Google Workspace, Canva, Microsoft Office).
• A full UK driving licence and able to travel regularly around the branch area.
• GCSEs in Mathematics and English (or equivalent functional skills).

What They Offer

• Flexible working week.
• Workplace pension and staff discounts.
• 24/7 free staff wellbeing support.
• Ongoing training and career development.
• A rewarding role where your work directly helps vulnerable animals.

Ready to drive change and raise vital funds for animal welfare? Apply today.

Applications for the position will remain open until our client has found a suitable applicant, therefore they recommend applicants apply early, as they do expect a high volume of interest in the position.