Overview

Principal Consultant - London Claims at Arthur Recruitment. An experienced Claims Auditor is sought to join a specialist insurance and reinsurance consulting team. You will lead claims audits, ensure high-quality reports for clients, and contribute to improving operational and regulatory compliance.

Key Responsibilities

• Conduct pre, on-site, and post-audit activities, reviewing PAQ responses and documentation
• Prepare and supervise audit reports, appendices, and client summaries
• Coordinate project delivery, allocate tasks, and chair wrap-up meetings
• Liaise with clients, audit administrators, and peer reviewers to ensure quality outputs
• Monitor time, maintain accurate records, and manage project progress

What We’re Looking For

• Proven experience in technical claims adjusting or equivalent technical claims experience
• Experience within the Lloyd’s and London claims market
• Familiarity with London market systems such as ECF, CLASS, and IMR
• Experience with Lloyd’s coverholder audit scopes
• Strong analytical and report-writing skills
• Excellent verbal and written communication with internal and external stakeholders
• Organised, detail-oriented, able to prioritise and meet deadlines
• Collaborative, outcome-focused, resilient, and able to work independently
• Prepared to travel as required

Working Arrangements

This role operates a flexible hybrid working policy, allowing you to work at home and across my client’s UK offices, as well as providing exposure to a wide variety of clients, and the chance to influence claims operations and compliance standards.

Contact

For more information, please contact: chris.hughes@arthur.co.uk or 0203 587 7471

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• General Business

Industries

• Insurance