Job Description

Contracts Manager

We are seeking an experienced M&E Contracts Manager to join one of the UK’s largest building services maintenance providers, overseeing a diverse portfolio of commercial property contracts across the Midlands.

You should have a strong understanding of managing modern, multi-client commercial maintenance contracts from the perspective of a maintenance service provider.

The contracts are already mobilised, with maintenance service teams appointed, including a well-established team of M&E HVAC engineers and supervisors, comprising both static and mobile staff.

Key Responsibilities

• Manage the performance of the Maintenance Service Teams
• Ensure SLAs and KPIs are met
• Develop rapport with key client stakeholders through professional engagement
• Identify additional revenue streams via projects and contract enhancements
• Produce monthly reports and attend client meetings
• Maintain a regular site presence

Candidate Requirements

• Experience in Commercial Site Management or Contract Management
• Background in M&E Facilities Management with a contract management focus
• Strong client-facing skills
• Good understanding of P&L management
• Experience within Electrical or Mechanical systems is advantageous
• Team builder and motivator
• Strong organisational and multi-tasking skills

This role involves working closely with the Regional Account Director to develop client relationships, improve efficiency and profitability, and oversee the full P&L of the portfolio. There are financial benefits associated with increasing the division’s profitability.

Additional Details:

• Salary: Up to £65K, depending on experience
• Company Car or Car Allowance
• Working Hours: Monday to Friday, with flexibility for remote work as needed
• Location: Within 40 miles of Northampton
• Reports to: Business Unit Director
• Holidays: 25 days plus Bank Holidays

If you are interested in this opportunity, please send your CV. Our consultants will contact you for further discussion.