Overview

Credit Controller
Syston, Leicestershire
£26,000 - £27,500 + Achievable Monthly Bonus up to £300 p/m
Hybrid Working (3 days remote)

We're currently recruiting for a proactive and detail-focused Credit Controller to join a successful finance team based in Syston. This is a hybrid role, offering three days per week working from home, with a competitive salary and a realistic monthly bonus scheme. As a Credit Controller, you'll play a key part in managing overdue accounts and ensuring timely debt recovery, while maintaining strong, professional relationships with clients.

Responsibilities

• Proactively chase outstanding debts via phone and email to ensure timely payment
• Build and maintain positive relationships with customers to encourage future payment reliability
• Negotiate and agree suitable payment plans in cases of financial difficulty
• Log all activity accurately on the customer account system, ensuring records are up to date
• Liaise internally with relevant departments to resolve queries affecting payment delays
• Monitor aged debt reports and take appropriate action to reduce overdue balances
• Escalate high-risk accounts in line with company procedures

What We're Looking For

• Solid understanding of credit control processes and collection techniques
• Confident communicator who can handle difficult conversations with tact and professionalism
• Excellent time management and organisational skills
• Ability to work independently and as part of a team
• Target-driven mindset with a focus on delivering consistent results

Please click 'apply' to express interest in this opportunity