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Customer Account Manager

Date: 17 Jul 2025

Location: Homebased, GB

Customer Account Manager (High Street Discounters)

Homebased, permanent

Due to growth, we have a newly created exciting role to work on our well-known high-street retail discounter accounts. You will have exclusive P&L ownership managing multiple categories across grocery, including breakfast. This role is ideal for a Customer Account Manager or a well-established Customer Account Executive looking for their next step within FMCG.

Your day-to-day activities will include building tailored Customer Plans to deliver on internal and external objectives, managing and improving profitability for both Premier Foods and customers, negotiating and delivering promotional programmes, and working with Marketing and Category teams to close distribution gaps and execute New Product Launch plans. You will also be responsible for maintaining and updating annual account plans, driving the accuracy and delivery of monthly sales forecasts, and establishing and maintaining appropriate pricing structures.

You will have the opportunity to develop, agree, and implement a strategic Joint Business Plan that drives mutual growth and efficiencies with the customer teams. This role will also involve managing internal systems to plan and measure financials, ensuring 'good housekeeping' via efficient ledger query management, and delivering against the Premier Foods Leadership Behaviours.

The Key Requirements...

• Experience in an account management role within FMCG
• Fact-based selling
• Ability to build winning relationships
• Creative thinking
• Strong interpersonal and communication skills, comfortable working cross-functionally at all levels

At Premier Foods, our mission is to enrich the lives of our consumers and colleagues, as well as the planet we inhabit. We are a leading food manufacturing business with a goal to double our turnover by 2030. This is an opportunity for professional development and growth. People stay with our business because of the supportive environment we provide. We are united in our mission to achieve success and create a positive impact.

The Benefits and Perks...

• Bonus
• Company Pension
• Employee Assistance Programme (EAP) and occupational health support
• Holiday Purchase Scheme
• Private Medical Insurance
• Sharesave Scheme
• The Hamper - our employee discount platform

A great British food company

Premier Foods is one of Britain’s biggest listed food companies, employing over 4,000 colleagues at 13 manufacturing sites and offices across the country.

Many of our brands have been part of UK life for more than a century, and you’ll find them in 90% of British households.

At Premier Foods, we believe in inclusion, authenticity, and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued, and encouraged to bring their true authentic selves to work, regardless of who they are, what they look like, who they love, or what they believe in. Our culture is one where everyone is welcome.