5 days ago Be among the first 25 applicants

This range is provided by MatchAwards. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$49,557.00/yr - $62,183.00/yr

Additional compensation types

Annual Bonus and Commission

Direct message the job poster from MatchAwards

CFO @ AIT, Inc. & MatchAwards.com | Strategic Planning, Financial Management

About the Company

Are you passionate about helping people and implementing solutions in a fast-paced technical & social media environment? We’re looking for dedicated individuals to support our customers in maximizing opportunities in our AI, blockchain powered, social media platform. Training is provided for competent candidates! We are USA based and time zone is EST.

About the Role

What You’ll Do:

• Guide customers with Web3 social media profile setup via phone, email, and chat
• Assist users with cryptocurrencies and connecting their digital wallets
• Educate users on platform navigation through various communication channels
• Deliver clear, insightful answers about platform features and advertising
• Collaborate with internal teams to address customer needs effectively

Qualifications

• 1–3 years of relevant experience - social media, Crypto and some basic AI

Required Skills

• Strong phone etiquette, communication, and interpersonal skills
• Proven ability to multitask, stay organized, and prioritize effectively
• Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications
• Fluency in English

If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply Today!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Technology, Information and Internet

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