This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands.

The Company

• AI Customer Orchestration & Marketing Automation SaaS
• $40m in VC funding
• Global Offices and Enterprise Customers
• Fantastic benefits and work-life balance

The Role

• Own CS strategy and best practices and set the standard for CS in the business
• Hands-on high-touch approach to Enterprise clients with a focus on retention and growth
• Ensure enterprise-level clients understand and make the best use of their data

Desired Skills & Experience

• Enterprise Account Management or Customer Success experience
• Commercial acumen - up-sell / cross-sell
• Marketing technology / customer data / customer experience (CX) background