Customer Success Manager - Immediate Start!

Location: London

This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands.
The Company
~ AI Customer Orchestration & Marketing Automation SaaS
~$40m in VC funding
~ Global Offices and Enterprise Customers
~ Fantastic benefits and work-life balance

The Role
Own CS strategy and best practices and set the standard for CS in the business
Hands-on high-touch approach to Enterprise clients with a focus on retention and growth
Ensure enterprise-level clients understand and make the best use of their data

Desired Skills & Experience
Enterprise Account Management or Customer Success experience
Commercial acumen - up-sell / cross-sell
Marketing technology / customer data / customer experience (CX) background Apply