Customer Success & Marketing Manager
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Direct message the job poster from Anaglyph Ltd
Business Development Manager at Anaglyph
Anaglyph is seeking a proactive and versatile Customer Success & Marketing Manager to join our growing team. This role offers an exciting mix of client engagement with prestigious engineering firms and leading marketing campaigns for our cutting‑edge software and Augmented Reality manufacturing solutions.
About You
You’ll thrive in a small, dynamic team, enjoy taking ownership of tasks across multiple disciplines, and have the opportunity to develop your professional skills while building a high‑profile network in automotive, aerospace, marine, and other engineering sectors. You’ll work from our London office, with occasional national and international travel.
About Us
Anaglyph is a London‑based company producing software tools primarily for the engineering sector. Our products deliver reliable, high‑quality solutions for industrial design, analysis, and manufacturing.
Originally focused on tools for preliminary engineering design, our software has evolved to provide cutting‑edge applications used across a wide range of industries including aeronautics, automotive, sports and leisure, marine, and academia. Since its debut in 1990, our software set a new standard for innovation in engineering tools, and over the years has evolved into a globally respected solution that continues to shape how the industry designs, analyses, and manufactures products in over 40 countries.
Our in‑house expertise is particularly strong in advanced structural applications, especially those involving composite materials.
Key Responsibilities
- Coordinate marketing campaigns: plan and execute email campaigns, manage digital content, maintain social media accounts, and update the website News Page.
- Produce marketing content: create internal content or work with client‑provided photos, videos, models, and testimonials.
- Manage the early‑stage customer lifecycle: handle enquiries, coordinate trials and demos, follow up during trials, and maintain clean, structured CRM records to support ongoing engagement.
- Oversee software maintenance renewals and related documentation, providing clear communication, timely confirmations, and ensuring a smooth renewal experience.
- Support sponsorship programs: coordinate student team sponsorship schemes, deadlines, and deliverables.
- Organise and participate in industry events and trade shows, representing Anaglyph and supporting both marketing and customer success objectives.
Required Background
- Experience in marketing, customer success, or client engagement roles.
- Strong organisational skills, able to manage multiple projects and priorities.
- Excellent communication skills, both written and verbal.
- Experience with CRM systems, Office suite, and content generation platforms.
- Comfortable learning new technologies as needed.
- Willingness and ability to travel abroad occasionally.
Nice‑to‑Have
- Experience and/or degree in engineering, science or technology sectors, ideally with knowledge of composite materials.
- Experience with account management or working with high‑profile clients.
- Fluency in foreign languages.
- UK driving licence.
What You’ll Love at Anaglyph
- Take on real responsibility in projects creating genuine innovation in composite materials.
- Work with great people from automotive (e.g. Formula 1), aerospace, and other high‑tech industries.
- Attend trade shows and client visits, gaining exposure to leading engineering organisations.
- Be a key player in our growth, helping shape the future of our software solutions.
- Location:
- Greater London
- Salary:
- £80,000 - £100,000
- Job Type:
- FullTime
- Category:
- Marketing & Media
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