About Flip Graphics
At Flip Graphics, we’re all about turning creative ideas into eye-catching digital and print designs. We’re a vibrant, innovative graphics design company that works with a wide variety of clients—from startups to big brands—helping them bring their visions to life through stunning visuals. Our team is passionate about creativity, collaboration, and making every project a fun and rewarding experience.

Our Office Culture
Here at Flip Graphics, we believe a positive and inclusive workplace is the key to great work. We foster an environment where everyone feels valued, heard, and inspired to do their best. Whether you’re working in the office or remotely, our team is friendly, supportive, and always up for sharing ideas. We love celebrating diversity, learning from each other, and having a good laugh along the way.

About the Role
Are you a people person with a keen interest in design and helping others? We’re looking for a friendly, motivated Customer Support Specialist to join our team full-time. No previous experience in customer support or design is needed — just a willingness to learn and a positive attitude. Your main role will be to assist our clients, answer their questions, and make sure they have a great experience with Flip Graphics.
Your responsibilities will include:
• Responding promptly to customer queries via email, chat, or phone
• Assisting clients with orders, design requests, and troubleshooting issues
• Working closely with our design and production teams to resolve problems
• Collecting feedback to help us improve our services
• Keeping accurate records of customer interactions and updates
Who We’re Looking For
We’re open to anyone with a desire to learn and grow — experience isn’t necessary! The key qualities we’re after include:
• Friendly, approachable, and good at communicating
• Enthusiastic about helping others
• Willing to learn new skills and take on challenges
• Responsible, reliable, and proactive
• Calm under pressure and able to think on your feet
• Open to feedback and eager to develop professionally

Why Join Flip Graphics?
• Be part of a creative, friendly team
• Opportunities to develop new skills and grow within the company
• Flexible working options, including remote work
• Competitive salary and benefits
• A supportive environment where your ideas matter

Our Interview Process
We aim to keep things straightforward and friendly:
• Application: Send us your CV and a short note telling us why you’re interested.
• Initial Chat: A relaxed phone or video call to get to know you better.
• Scenario Questions: A couple of simple questions to see how you approach customer support scenarios.
• Final Chat: Meet with some of our team to discuss your fit and answer any questions you might have.
• Offer: If everything goes well, we’ll make you an offer and welcome you aboard!

We encourage applications from everyone, regardless of experience. If you’re enthusiastic, eager to learn, and ready to start a new adventure, we want to hear from you!
Join Flip Graphics and be part of a creative team that values your voice and helps you grow. We can’t wait to meet you!