Data Analyst / BI Developer - Customer & Digital Analytics

Join to apply for the Data Analyst / BI Developer - Customer & Digital Analytics role at Michael Page.

This range is provided by Michael Page. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview

This rapidly expanding UK financial services company requires a Data Analyst / BI Developer to enhance their customer and digital analytics capabilities. You will join at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python / Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and third-party companies to enhance customer profiling and maximise marketing channels. The role offers a highly flexible hybrid / remote working environment with 1-2 days per quarter onsite in Nottingham.

Key Responsibilities

• Analyse and interpret data from multiple sources (digital / third parties / customers) to improve performance, budget efficiency, and ROI.
• Track key customer KPIs and support acquisition and retention strategies through A/B testing and data insights.
• Conduct statistical analysis to identify trends, patterns, and outliers that inform strategic decisions.
• Present complex data in clear, actionable formats for various stakeholders.
• Build and maintain dashboards and reports using Excel, Power BI, Tableau, or similar tools.
• Manage relationships with external lead generation partners.
• Collaborate with cross-functional teams to deliver data-driven solutions.

Profile

• Degree in relevant subject (Data Science, Statistics, Economics or similar) — Essential
• 3+ years' experience in the Financial Services Industry — Essential
• Proficiency in Excel — Essential
• Proficiency in Python, SQL or other programming languages — Essential
• Ability to communicate technical insights to non-technical audiences effectively — Essential
• Detail-oriented and process-driven with a focus on continuous improvement — Essential
• Comfortable working in a fast-paced, evolving environment — Essential
• Statistical methods knowledge — Desirable
• Experience using Salesforce and data visualization tools — Desirable

Job Offer

• Competitive salary range of £35,000 to £45,000 per annum.
• Permanent position with opportunities for growth within the company.
• Pension scheme to support your long-term financial well-being.
• Opportunity to work fully remote or onsite in Nottingham.
• Collaborative work environment focused on innovation and data-driven success.

If you are a data enthusiast looking to make an impact in the financial services industry, apply now to join this exciting journey!