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• As a Five9 Director, Channel Development you will be responsible for: Working closely with the Regional Sales Teams to identify the in-market focus partners
• Building the Go To Market business plans with the identified focus partners and the Five9 Sales Teams
• Aligning the regional sales organizations with relevant partners through targeted demand generation and alignment activities
• Driving internal resources to provide partner enablement activities such as co-marketing, events, trainings, networking, etc.
• Providing regional executive alignment with key partners and stakeholders
• Aligning yourself internally with quota bearing Five9 sales executives and sales leadership to drive toward a common strategy and achievement of goals
• Assisting sales and partners with any issues or conflicts that may arise during opportunity registration or during the field engagement process
• Tracking forecasting and sales process alignment to ensure progression of opportunities to closure
• Assist with building marketing plans and managing budget for the region
• Coordinate and collaborate with cross-functional teams (including SE organization, product marketing, sales, marketing, operations, etc.) to deliver a world class experience for partners
• Tracking and holding the partners and the stakeholders accountable to agreed upon goals
• Spearheading regular cadence meetings to manage and track progress
• Travel is required for regional coverage of partner meetings, events, networking, etc.

Essential Skills and Experience:

• 5+ years of technology sales and channel sales experience
• Experience selling Contact Center as a Service preferred BA or BS degree preferred in a technical, business or related field
• Experience building and managing multiple partner relationships
• Experience within the Master Agent community of partners preferred
• Understanding of the partner landscape within the region
• Understanding of opportunity qualification, running a deal cycle and forecasting
• Knowledge of the competitive landscape
• Ability to recruit, develop and build Go To Market plans with top partners in the region
• Ability to work within a fast-paced and dynamic environment
• Interface at all organizational levels maintaining strong working relationships across cross-functional teams
• Exceptional verbal and written communication skills
• Extremely strong organizational and time management skills
• Willingness to go above and beyond to be successful

Qualifications:

• Prefer 5+ years experience selling through the Master Agent Channel
• Prefer 5+ years experience selling channel contact center solutions with a focus on Contact Center-as-a-Service (CCaaS) solutions
• Working knowledge of salesforce.com
• Strong communication, presentation, organization and teaming/relationship skills

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.