Multiplier Technologies is a global leader in HCM SaaS solutions, revolutionizing the way companies onboard, pay, and support their teams worldwide. As we scale rapidly across markets, we're building a culture of excellence, impact, and enablement. We believe in empowering our go-to-market teams to deliver extraordinary customer experiences—and that starts with world-class enablement.

Position Overview: We are seeking a dynamic and experienced Director, Global Enablement to lead the enablement strategy across our entire customer lifecycle—from first sales engagement through post-sale success and support. This is a senior leadership position responsible for architecting and driving a comprehensive, cohesive enablement strategy that supports high performance and operational excellence for our Sales, Implementation, Customer Success, and Support teams.

This role will oversee a global team of Enablement Managers, build and manage metrics to measure success, and ensure effective delivery of programs that drive adoption, capability, and consistency across all customer-facing functions.

Key Responsibilities

• Enablement Strategy & Leadership: Define and execute the global enablement strategy in alignment with company priorities and revenue goals.
• Partner cross-functionally with Sales, Implementation, CS, Support, Product Marketing, and RevOps to identify skill gaps, tooling needs, and process improvements.
• Own the end-to-end enablement roadmap across onboarding, continuous learning, product knowledge, and process excellence.

Team Management & Development

• Lead, coach, and develop a high-performing team of Enablement Managers, ensuring consistent quality and global coverage.
• Establish clear team KPIs and metrics for success, and guide the team in achieving and exceeding those targets.
• Foster a culture of accountability, innovation, and data-driven decision-making within the enablement team.

Program Execution & Optimization

• Oversee the design, execution, and optimization of enablement programs tailored to each stage of the customer journey.
• Ensure content, tools, and training are scalable, impactful, and easily accessible across geographies.
• Leverage feedback loops and analytics to continuously improve enablement initiatives and demonstrate business impact.

Stakeholder Engagement & Communication

• Act as a strategic advisor to senior leaders in Sales, CS, Support, and Implementation.
• Provide executive reporting and insights on enablement impact, readiness metrics, and areas of opportunity.
• Champion a strong feedback loop between field teams and internal stakeholders such as Product and Marketing.

Qualifications & Experience

• 10+ years of experience in Sales/Revenue Enablement or related roles, including 5+ years in a leadership capacity.
• Proven experience building global enablement strategies in a high-growth SaaS or tech environment.
• Deep understanding of sales methodologies, customer success motions, onboarding best practices, and cross-functional execution.
• Strong business acumen with the ability to translate strategy into scalable programs that drive measurable outcomes.
• Exceptional leadership, coaching, and team development skills.
• Outstanding communication, stakeholder management, and executive presence.

Why Join Multiplier?

• Be part of a mission-driven company that’s transforming the global workforce.
• Lead with purpose and shape the enablement strategy across every major revenue function.
• Collaborate with some of the best minds in SaaS on a global scale.
• Competitive compensation, flexible working arrangements, and the opportunity to make a real impact.

Multiplier Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.