Director, Strategic Sales South

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About Twilio

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote‑first work, strong culture of connection, and global inclusion means that no matter your location you’re part of a vibrant team with diverse experiences making a global impact each day.

About the Job

This position leads one of our Strategic Account Executive teams selling into Southern Europe within the EMEA Region. Reporting to the EMEA Regional Vice President for South and DACH, the right person is an experienced strategic relationship builder adept at building high‑performing solution‑selling teams disciplined in growing and expanding existing customer relationships.

Responsibilities

• Build and manage a high‑performing team of account executives that manage existing customer relationships.
• Lead the team to identify a focused strategy around existing client expansion, selling solutions across the entire portfolio of Twilio Products.
• Enable and coach your team around how to engage across various levels of customer maturity and segmentation.
• Work closely with our Professional Services & Partner teams to help existing customers achieve success as they launch new use cases onto the platform.
• Forecast your team overachieving on their goals and deftly present your guidance to management.

Qualifications

• 5+ years of managerial experience within a high‑performing CPaaS, Communications or API‑based company, strong preference for experience with consumption‑based revenue models.
• Experience building teams, managing monthly forecasting, owning territory planning and revenue tracking for strategic accounts.
• Experience managing a remote team spread across different countries.
• Consistent track record of exceeding revenue targets and business KPIs.
• Highly analytical and data‑driven, an innovative thinker and creative problem‑solver who is naturally curious.
• A self‑starter who can work with minimal supervision to drive results.
• Comfortable with ambiguity and working cross‑functionally in a high‑growth business landscape.
• BA/BS degree or equivalent required.
• Energy and enthusiasm with a willingness to travel.
• Excellent written and verbal communication skills, strong executive presence in English, and an additional language (French, Spanish or Hebrew).
• Ability to influence and build effective working relationships with all levels of the organization.

Location

This role will be remote and based in the United Kingdom, Spain, or Ireland.

Travel

Approximately 25% travel is anticipated to connect in‑person across the region.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and more. Offerings vary by location.

Twilio is an Equal‑Opportunity Employer

Twilio is proud to be an equal‑opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, genetic information, political views, or any other legally protected characteristic. We also consider qualified applicants with criminal histories consistent with applicable law. Twilio participates in the E‑Verify program where required.