We are working in partnership with a leading global retailer with an extensive presence across Europe. Our client is currently seeking a highly capable and Dutch-speaking Senior Human Resources Advisor to join their People Services team on a 12-month fixed-term contract. This is a fantastic opportunity for an experienced HR professional to work within a high-performing HR Service Centre, supporting Dutch-based employees and driving process improvement initiatives. This is a full-time hybrid role based in North-West London.

Key Responsibilities:

• Act as the first point of contact for Dutch-speaking employees, giving clear and accurate HR advice by phone, email, and in person.
• Manage a high volume of HR tasks, making sure everything follows Dutch employment law and internal policies.
• Work closely with managers and teams to support employee relations cases and performance issues.
• Give timely advice on payroll, case handling, and HR operations, in line with service level agreements (SLAs).
• Design and lead training sessions for managers and team members to improve their HR knowledge and confidence.
• Help improve the way we work by sharing ideas, updating documents, and supporting process changes across the HR team.

About You:

We are looking for a Dutch-speaking Senior Human Resources Advisor who combines strong interpersonal skills with technical HR expertise. You will be proactive, organised, and passionate about delivering exceptional employee experiences in a fast-paced environment.

Profile:

• Fluent in Dutch and English, both written and spoken, is essential.
• Holds a recognised HR qualification
• Solid understanding of Dutch employment law with proven experience in its practical application.
• Background in HR advisory roles, ideally within shared services or a matrix organisation.
• Skilled at handling confidential issues, workplace disputes, and offering sound judgement.
• Experience coaching team members and being a go-to resource for HR process queries.
• Detail-oriented, with a knack for spotting trends and driving operational improvements.

To apply, please send your CV in English and in Word format to Alexia.
languagematters is acting as an employment agency in relation to this vacancy.

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