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Employee Relations Consultant – EMEA, North Region (Hybrid)., London

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Client:

Cisco

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1568c14faf33

Job Views:

4

Posted:

18.07.2025

Expiry Date:

01.09.2025

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Job Description:

We are seeking an experienced Human Resources (HR) professional with a strong Employee Relations (ER) investigations background to join a dynamic team in a fast-paced environment. The Global ER team is part of Cisco’s People & Communities (P&C) organization and is responsible for the fair and respectful treatment of employees through the investigation of workplace complaints and advising on multi-layered highly complex employment matters.

The successful candidate will initially be responsible for managing employee relations matters in the North Region (including Belgium, Denmark, Finland, Netherlands, Norway & Sweden) of EMEA. The role will report into the Employee Relations function in EMEA.

The Employee Relations Consultant will:

· Conduct ER investigations and recommend appropriate actions consistent with Cisco’s policies and practices.

· Maintain comprehensive case records and document investigation findings.

· Independently manage assigned casework, providing timely communication to relevant parties and bringing investigations to closure quickly and definitively.

· Remain respectful and empathetic in face of difficult and uncomfortable situations surrounding an investigation.

· Advise on disciplinary action recommendations for matters handled by other groups.

· Advise People Partners, cross-functional partners, and managers on ER matters and policy interpretation.

· Coach and counsel management and employees daily on a variety of complex ER case matters.

· Consult and collaborate with Global ER, P&C peers, Country support/acceleration, Employee Legal team and other cross-functional team members and partners.

· Research and apply regional or country requirements as they relate to employment-related case management, programs, policies, tools and processes.

· Participate in the improvement, design and education delivery of global programs managed within the team.

· Uphold and integrate Cisco’s Guiding Principles in all actions, decisions and interactions.

· Foster a culture of integrity, respect, and accountability in every aspect of Employee Relations.

Minimum Qualifications:

· A bachelor’s degree or equivalent work experience in Human Resources, Business Administration, Psychology, or related field.

· 6+ years of Human Resources or Employee Relations experience, with at least 3 years of investigation experience.

· 2+ years’ experience working in multi-national company.

· Solid knowledge of employment and labour laws, compliance requirements and cultural practices across our Northern European countries

· Advanced proficiency in English (oral and written). Other languages are advantageous but not essential.

· Technically proficient in Microsoft tools including Word, Excel, PowerPoint

Desired Skills:

· Demonstrated experience in collaborating and supporting strategic objectives

· Exercise solid judgment and ownership of the decision-making process

· Extensive use of leadership and influence skills as well as objectivity

· Ability to work independently with confidence and low supervision

· Ideally, you have solid knowledge and direct experience of employment law in the North Region (including Belgium, Denmark, Finland, Netherlands, Norway & Sweden), however this is not essential, and experience of handling employment law matters in European countries is sufficient.

· You are highly pragmatic and can make decisions with limited information.

· Embrace collaboration, fast-paced environments, desire to learn, achieving results, earning trust, crafting strategy and leading change through productive disruption

· Excellent with multi-tasking and managing high case volume

· Ability to lead HR strategy discussions and generate plans for implementation in accordance with Cisco philosophy and culture

· Embrace emerging AI tools to improve efficiency while balancing the critical human element of employee advocacy and workplace culture.