We are seeking an Environment Incident Investigation Advisor to join our busy team. The team’s goal is to minimise the impact of Thames Water’s operations on the environment.

The purpose of the role is to thoroughly investigate and report on environmental incidents. By digging down to understand the underlying issues, you will use this insight to drive event learning throughout the business. This includes critical analysis and scrutiny of environmental and operational data. These improvement recommendations will involve influencing people you will work with every day, to change our ways of working to improve operational performance and reduce environmental harm.

A key activity is to engage and collaborate with our regulator, the Environment Agency, through effective and influential written communication. Your role is key to making sure we get the right information to them at the right time. Your reports will require you to include accurate, technical information and language.

For the right person, this is a fantastic opportunity to progress your career, enhance your skills, support colleagues, and apply your knowledge of data to solve practical problems. Your skills will be critical to help drive improvements across the business, inform business decisions and contribute to our turnaround plan.

• Base Location: Hybrid-Flexible within Thames Water region.
• Working hours: Monday-Friday - 36 hours per week.
• A full UK driving licence is required.

• Investigate environmental incidents and technical documents for the regulator.
• Interpret and analyse scientific reports and data regarding environmental impact and operational performance.
• Conduct root cause analysis to identify event learning and feed this back to relevant colleagues through routine meetings or dedicated training sessions.
• Respond to requests for information/data from internal and external stakeholders.
• Working closely with field teams to ensure that incidents have been fully understood and all required actions have been completed.
• Coach and support team members to improve general team performance.
• Contribute to discussions regarding pollution reduction initiatives.

• Previous experience in utilities or an environmental role and/or working with regulatory bodies would be advantageous.
• A degree in an environmental or related field is highly desirable.
• Understanding of waste network and waste treatment operations is desirable, but not essential
• Awareness and understanding of key Environmental Legislation or Regulations. (for example CICS, 16_02)
• Strong communication skills, both written (including report writing) and verbal.
• A good working knowledge of Microsoft Office is essential.
• Be curious and use initiative.
• Ability to work independently as well as in a team environment.
• Be passionate about the environment and keen to make a difference.
• Ability to work to deadlines is essential.

• Offering a salary from £31,775 per annum, depending on skills and experience.
• This role directly contributes to a key area of Thames Water’s turnaround plan, where you will have the ability to influence and improve our environmental performance.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Performance Related Pay Plan (PRPP): Max (of salary) = 6%. On Target (of salary) = 3%.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
• Training in water utility-specific areas, such as wastewater and regulation.
• We offer a wide range of roles across the organisation and this is a great entry role.
• You will be surrounded by a team who share your passion for looking after the environment.