Overview

Facilities Performance Manager role at Arqiva. Location: flexible, hybrid working with travel to Winchester or London offices once or twice a week.

Job Description

Location: We operate a flexible, hybrid working environment with the candidate required to travel to either our Winchester or London office once or twice a week. We offer:

• Up to £50,000 - £75,000
• 10% bonus
• 6% pension contribution
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance

Accountabilities

• Manage internal/external resourcing, tools and capabilities required for the planning and execution of facilities operations
• Manage vendor relationships and oversee third-party services, ensuring high performance and value for money
• Manage expenditure within facilities budgets, ensuring effective cost control and accurate financial planning
• Manage legal compliance with health and safety documentation, statutory regulations and standards across Arqiva portfolio of sites
• Address and resolve facilities related issues and incidents
• Maintain detailed records of facilities activities and performance
• Promote a culture of excellence, continuous improvement and learning driven from KPI’s
• Provide operational support to project teams in the detailed delivery of all major capital projects
• Lead the team, aligning with Arqiva’s culture goals, developing skills and delivering sustainable results
• Foster clear communication across teams to encourage cross-functional understanding and knowledge sharing
• Drive innovation and cost savings with suppliers/partners to reduce cost base and enhance service levels
• Support KPI reporting, gap analysis and improvement plans with suppliers
• Support risk management processes within the department
• Assist in setting Arqiva building strategy, policy and process
• Coordinate audits, site inspections and maintenance to ensure safety, maintenance and regulatory compliance
• Develop and implement facilities management policies and procedures
• Implement energy management initiatives to achieve sustainability and cost reduction targets

Skills

• Budget management: ability to manage project and team budgets
• Communication: collaborate with cross-functional teams, present technical information and provide training or support
• Project management: manage multiple projects or tasks and meet deadlines
• Project planning: create project schedules, allocate resources, define milestones and track progress
• Analytical and problem-solving skills to diagnose and resolve technical issues
• Facilities management: proficiency with facilities management software and tools
• Health and safety: knowledge of health and safety regulations and best practices
• Leadership and management: influencing, decision making, empathy, communications and adaptability
• Time management: prioritise tasks in a fast-paced environment

Knowledge & Experience

• Substantial experience in facilities management or related field
• Extensive experience managing third-party service providers and contracts
• Strong understanding of maintenance, energy management and physical security practices
• Proven experience leading and managing a team

We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform, directly shaping the future of connectivity. Through our established infrastructure we ensure media and data are delivered where they’re needed, whether it’s bringing content to your TV or radio or transmitting data from your smart meter to your utility provider. Our services are a part of daily life, connecting you through our behind-the-scenes technology. We are evolving to cloud-based solutions and scalable solutions for new connectivity sectors, offering opportunities to develop and grow your career with us.

Why Arqiva? Rewards, connection and growth. At Arqiva, we support you to be your best, both at work and outside of it. Our rewards and benefits go beyond pay; see our totalreward2025 booklet. Here you’ll find opportunities to connect with colleagues and make a difference in the communities where we work. We’re committed to helping you grow, whether you want to become a specialist or advance to higher levels.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology
• Industries: Telecommunications, Broadcast Media Production and Distribution, IT Services and IT Consulting

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