Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

The main purpose of the Fire Service Engineer role is to be responsible for maintaining and servicing fire safety systems, ensuring they meet current standards and customer requirements, while delivering exceptional customer service through clear communication and timely issue resolution.

This role involves providing technical advice, conducting routine inspections, and performing repairs, all with a focus on ensuring customer satisfaction and safety across various sites.

SALARY: Opportunity to earn in excess of £45,000 (This includes base, OTE, call out and OT)

LOCATION: Swansea and Southwest Wales (Carmarthenshire/Pembrokeshire)

BENEFITS:

• Localised patch – no more travelling long distances
• Stable, long-term work with a leading global business
• Company Vehicle (hybrids – depends on availability) – option for private use
• Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
• Parking Apps – making your life a little easier out in the field
• Online GP for you and your family
• Company Pension Scheme (5% employer contribution)
• Life Assurance (4 x Basic Salary)
• A Central Benefits Platform offering a wide variety discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

• Conducting Routine Inspections: inspect fire safety systems (and ancillary equipment) to relevant British Standards whilst adhering to health & safety requirements (Full training provided)
• Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region
• Providing Technical Advice: offer guidance to our customers on fire safety best practices and help them understand and comply with fire safety regulations
• Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety

What we look for

• Technical / Industry Knowledge: This role is working on life safety systems. You will be competent of working on a wide range of systems both addressable and conventional (including aspirating and gas suppression systems)
• Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions
• Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
• Adaptability to handle dynamic situations and changing regulations
• Driving Licence: Full current UK driving licence

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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About Us

When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years.

This heritage inspires us to be innovative; we’ve become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch.

Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.