Overview

The Managed Firewall III role will be principally responsible for managing and maintaining the operational readiness of Perimeter Defense Solutions with our managed service customers. This role will report to the Support Services Manager and is 100% remote in the United Kingdom.

Responsibilities

• Perform engineering tasks in support of perimeter defense services
• Handle client satisfaction escalations and incidents
• Install, configure, and audit perimeter defense platforms and associated applications
• Review and consult on product, solution, and client change-control requests
• Understand the clients’ end goals and help create a plan to achieve them
• Perform other tasks as needed to support the Perimeter Defense Practice Group initiatives
• Participate in an on-call rotation
• Provide assistance in conducting assessments as a Subject Matter Expert (SME) in various areas of expertise

Preferred Skills

• Demonstrated practical expertise in advanced security management for firewalls
• Communicate effectively in any form or medium
• Manage dynamic and competitive priorities
• Expertise with Open Shortest Path First (OSPF)/Border Gateway Protocol (BGP)
• Organize complex technical tasks for multiple clients at once
• Conversant with information technology and managed services best practices
• Expertise with cross-platform firewall management (Fortinet, Cisco, and Palo Alto)
• Industry experience with service delivery in a managed services practice organization
• Practical application of InfoSec principles

Qualifications

• Three-to-five years of firewall/IT perimeter defense experience
• Bachelor’s degree in information technology or a related field, or an equivalent work history
• Certification and experience in managing Check Point Firewalls required
• Certifications in Fortinet, Palo Alto, or Cisco desired
• Experience working for and within IT for the legal industry

Why work for us?

We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster! We truly value our employees and provide an extraordinary package to prove it, including:

• Internal and external learning & development opportunities, including career advancement
• Scheduled & flexible PTO programs
• Family friendly programs- Care packages
• Regular team building events
• Competitive compensation & benefits including:
• Private health insurance
• Mental health and wellness programs
• Life insurance and income protection insurance

Join the world's first Civilian Cybersecurity Force and take your career to the next level!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering, Information Technology, and Consulting
• Industries: IT Services and IT Consulting and Business Consulting and Services