Overview

Fitch Learning is seeking a Production Coordinator based in London to support the booking and delivery of learning products and services. You will work with a team of experts dedicated to empowering professionals in the financial services industry and contribute to production across virtual, hybrid, and in-person training programs.

Responsibilities

• Support the booking and delivery of live, hybrid and virtual training sessions
• Maintain production timelines and ensure all stakeholders are aligned
• Manage the setup and readiness of the production environment across virtual classrooms, physical training spaces, studios, and auditoriums
• Liaise with internal teams (Client Services, Content, Project Managers) to ensure seamless delivery
• Track and report on production progress, flag risks to the Production Manager
• Maintain accurate documentation of production and filming notes
• Provide logistical and technical support to instructors pre-event and during live events
• Ensure client-specific requirements are met in production planning
• Contribute to continuous improvement of production workflows
• Manage and enhance in-house studio capabilities
• Ensure compliance with internal standards and client expectations
• Support post-delivery by coordinating file transfers and performing quality checks

Qualifications & Skills

• Previous experience in a production or operations support role
• Strong organizational and multitasking skills
• Excellent communication and stakeholder management abilities
• Experience using virtual learning platforms (e.g., Zoom, Teams, WebEx)
• Ability to manage and operate technical equipment for filming, live streaming, and content production
• Ability to work independently and as part of a team
• Experience collaborating with global teams across multiple time zones

Nice to Have

• Detail-oriented and proactive
• Calm and professional under pressure
• Client-focused mindset
• Collaborative and adaptable
• Passionate about production and creative work

Why Fitch

• Hybrid work environment: 3 days a week in office based on business needs and location
• Culture of learning & mobility: trainings, leadership development, and mentorship programs
• Retirement planning and tuition reimbursement programs
• Comprehensive healthcare offerings supporting wellbeing
• Family-friendly policies and generous parental leave
• Inclusive work environment with Employee Resource Groups
• Paid volunteer days and matched funding for donations

For more information, please visit our websites.