French Speaking Customer Service Advisor

Job Title:French Speaking Customer Service Advisor

Location:Greater Birmingham Area (hybrid)

Contract: Permanent, full-time, Monday to Friday

Salary:up to £30,000 p/annum depending on experience

Our industry-leading client is looking for a French speaking Customer Service Advisor to join their multinational team!

In this role, you’ll be assisting customers with any queries and advising them regarding any issues and complaints. This is a highly collaborative role dealing with a broad range of queries and issues across legislation, financial assistance, and more.

So, if you’re looking for a varied role where you can utilise your customer service experience and language skills, apply today!

In return, you’ll receive:

• An annual salary of up to £30,000 depending on experience
• The chance to work as part of a multilingual and international team and company
• Working hours: Monday – Friday 8:30am – 5pm
• 25 days annual leave plus bank holidays
• Free company products
• And more!

As the French Speaking Customer Service Advisor, you will:

• Act as the primary liaison for French speaking partners and clients, overseeing communications, resolving issues, and ensuring smooth operational support from first contact to ongoing collaboration.
• Guide customers in French territories through the complete onboarding journey, offering tailored assistance and expertise at each phase.
• Collaborate with internal teams to manage customer-related tasks across borders, contributing to both French and broader international support functions when needed.
• And more!

Who we’re looking for:

We’d love to connect with French speaking candidates who are fluent to a native level in both French and English. We’re looking for candidates with previous customer service experience, ideally in an office environment.

You’ll have outstanding communication skills, be a team player, have a can-do-attitude and be excited to take on a varied workload!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.

French Speaking Customer Service Advisor