The Vacancy

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Sales Operations Team where you will to ensure a robust Governance and first line control framework is in place, providing in-house support and guidance as required. The role involves managing, mentoring and developing a team of six, whilst setting the team’s strategic direction in line with the division’s objectives. Working as part of the Sales Operations team our ideal team member will have previous experience in covering governance reporting, quality assurance, data protection and financial crime with excellent presentation, communication and interpersonal skills with the ability to quickly develop relationships with stakeholders.

Responsibilities

• Design and document robust Governance and first line control frameworks as required, engaging with impacted stakeholders to create business-focused solution.
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required including FCA, ICO, OFT and FLA.
• Enhance governance, risk and control culture and understanding of the team’s core activities across the business.
• Monitor business units\' compliance with anti-money laundering procedures and Bank Standards.
• Ensure that Ongoing Screening (OGS) of Customers and Ultimate Beneficial Owners (UBOs) remains effective.
• Oversee CBAFL compliance with data privacy legislation.
• Embed the data protection framework within business units.
• Recruit, train and employ high calibre employees within budget, headcount levels and temporary resource requirements.
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

Developing Our People: as a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback.

What We Are Looking For

• Communicates effectively, clearly and appropriately by using a range of styles to engage the required audience
• Experience in delivering analytical work under tight deadlines
• Experience of leading a team to success across different levels of an organisation
• Maintains a broad knowledge of the industry and the market, understands the Asset Finance & Leasing Division, the business environment and their role within it
• Demonstrate judgement and analyses, evaluate and interpret information to reach an effective decision

Nice to Have

• Understanding of key UK regulations would be preferable, namely: FCA handbook particularly, SYSC, CCA, TCF and financial crime

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.

About Us

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits: https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group

The Company

At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.

We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.

We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.

Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.

Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.

We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.

The Benefits

Private medical

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Gym discounts

Purchase additional holiday