Job title: Group Parts Manager
Department: Activate Accident Repair
Location: Remote (with regular national travel)

Due to company growth and expansion we’re looking for a Group Parts Manager to be part of our success story.
**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.
**Great career development opportunities – grow with us

Role overview:

Deliver effective parts procurement and maximise parts margins across all Activate Accident Repair Group sites.

Key Responsibilities:

Team Leadership

• Lead and manage the AAR Parts function, ensuring that the right level of resource is always available

• Define and communicate the Parts strategy and structure to the team, ensuring clarity on processes and responsibilities, and that these are consistently adhered to

• Hold all team members accountable for consistently delivering in line with agreed KPIs and promptly address any issues of underperformance

• Work collaboratively with Regional and Bodyshop Managers to ensure that the Parts function is meeting expectations

• Always maintain and drive the ‘One AAR’ mindset within the team

Operational Delivery

• Define and review all parts ordering processes, setting and monitoring SLAs, and continuously driving improved KPI delivery

• Own the automation of parts ordering, receipting and invoicing, working collaboratively with the in-house development team to ensure functional system needs are understood and met, and that any issues are promptly escalated and resolved

• Build and maintain excellent stakeholder relationships across AAR operational management teams, delivering a high-quality service, including regular reviews

• Input into the parts elements of customer contract negotiation, ensuring that commercial proposals create value for the Group

Supplier Management

• Ensure that preferred suppliers are continuously reviewed against agreed performance criteria and that necessary improvements and corrective actions are taken to address underperformance

• Negotiate and monitor supplier discounts and SLAs, communicating any changes from contractual agreements

• Liaise with suppliers to ensure consistency of service where the same supplier serves multiple sites.

• Review profitability of all lines to ensure that high margin sales are maximised, encouraged and low margin sales are reviewed to determine how profitability might be improved.

Cost Control

• Review parts data across the Group to identify opportunities to increase margin and drive efficiency, working collaboratively with Vehicle Damage Assessors to ensure the best value solution
• Minimise VOR, Emergency Order and other charges by careful and planned use of parts ordering facilities, without adversely impacting on customer satisfaction

Skills and experience:

• Proven leadership and management skills with the ability to optimise team performance and development.
• Technical knowledge, including experience of the vehicle parts and accessories industry and the supply chain
• Previous similar role responsible for parts procurement in a multi-site environment
  
• Strong numeracy and literacy skills
  
• Strong communication skills
  
• High standards of data accuracy and attention to detail
  
• Demonstrates and advocates the Group values

Benefits:

• 33 days holiday (including bank holidays)
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us:

At Activate Group Limited looking after team members is a major priority, and we'll make sure you have all the support you need to succeed.

From little perks like free fruit, breakfast cereals, and French pastries on a Friday, to impressive rewards for our employee of the month, we'll go out of our way to show how much we appreciate the effort you put in.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our values. They define who we are, and how we work with team members, customers and suppliers:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.