Overview

Head of FinOps | Consumer Tech Scale Up | Soho

This role is with Harmonic Finance™ | Certified B Corp. Compensation is presented as a pay range; actual pay is based on skills and experience. The client is a UK consumer technology scale-up backed by leading VC investors, growing rapidly and expanding into Europe.

The Role

Reporting directly to the CEO, you will build the FinOps function from the ground up, creating processes and systems that ensure money, data, and reporting flow smoothly across the business. This is a hands-on, high-impact role for someone who thrives on collaboration and solving complex operational problems, blending finance with product thinking. You will partner with engineers and product teams to create scalable, automated processes that keep pace with growth and evolving customer needs. You will also own the product flow and its integration with finance, sitting at the heart of how the business scales and turning financial data and product logic into a single connected system.

Key Responsibilities

• Design and build the FinOps infrastructure, automating the flow of funds and data across billing, payments, and customer interactions.
• Partner with Product and Engineering to embed finance logic directly into product features, ensuring real-time reconciliation, reporting, and customer visibility.
• Develop data pipelines and performance dashboards, providing clarity on transaction flows, gross margin, CAC, and retention metrics.
• Lead system implementations across payments, ERP, and BI tools (e.g., Stripe, Adyen, NetSuite, BigQuery, or internal APIs).
• Establish and maintain robust financial controls, balancing accuracy with scalability.
• Use automation and machine learning to optimise reconciliation, fraud detection, and working capital forecasting.
• Collaborate with senior leadership on unit economics, pricing models, and investor reporting, translating financial data into strategic insight.
• Own ad-hoc projects to improve consumer payment experience, speed, and reliability.

About You

You’re at the intersection of finance, product, and technology, fluent in SQL as in the P&L. In a consumer business, you design systems that scale, automate, and empower smarter decisions.

• You understand how finance feeds into product in D2C, consumer-tech, or marketplace settings, and enjoy designing workflows that smooth both customer and business experiences.
• You likely enjoy coding in your spare time (Python, SQL, or automation tools) and know how to leverage data to build cleaner, faster, and more accurate financial processes.
• You’re comfortable working with the CTO to map data flows and with the CFO to discuss forecasts and controls.
• You have experience in high-growth tech or fintech environments where transaction volume, speed, and precision matter.
• You are naturally curious, hands-on, thrive in ambiguity, and are a builder who turns messy problems into elegant systems.
• Experience implementing or optimising tools such as Stripe, Adyen, NetSuite, Looker, or BigQuery is advantageous.
• You are a qualified accountant (ACA / ACCA / CIMA) or have equivalent experience in FinOps, product finance, or finance systems.

Location: Soho, 3 days a week

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing
• Product Management
• Analyst

Industries

• Technology
• Information and Media
• Consumer Services
• Accounting

London, England, United Kingdom

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.