Direct message the job poster from Gravitas Recruitment Group (Global) Ltd

We’re partnering with a not-for-profit that is undergoing a major digital transformation — and they’re looking for a strategic, forward-thinking leader to shape the future of their technical services.

They’re now hiring a Head of Technical Services to lead cloud strategy, infrastructure, and cyber security across the business. This is a brand-new role with real scope to influence direction, modernise systems, and embed a culture of innovation and resilience.

This is a rare opportunity to step into a newly created leadership role with real autonomy. You’ll be joining a values-led organisation with a clear commercial vision, and given the freedom to develop a digital strategy to meet this vision, and the backing to deliver it. The first 6 months will focus on building and presenting a strategy to the board, implementing a new cyber policy, and unlocking the full potential of their Microsoft stack.

Here’s a quick overview of the role:

Role: Head of Technical Services

Contract Type: Permanent

Location: Chester – Agile/Hybrid Working (approx. 2–3 days/week on-site)

Salary: £69,187 per annum

Working Pattern: Full Time

Ideal Experience:

• Senior IT leadership experience with a strong strategic focus
• Deep understanding of Microsoft Azure and O365 E5 environments
• Strong grasp of cyber security strategy, trends, and risk mitigation (not hands-on log analysis)
• Experience with networking, contracts management, and technical project delivery
• Ability to build and deliver a technical roadmap aligned to corporate goals
• Strong stakeholder engagement – able to translate technical concepts into plain English
• Coaching leadership style – calm, logical, and collaborative
• Bonus: Experience stepping up from an IT Manager role, with exposure to varied tech environments

Day-to-Day:

• Define and deliver a strategic roadmap for infrastructure, cloud, and cyber security
• Leverage the organisation’s Azure environment and E5 licensing to drive value
• Provide assurance to the board on cyber security posture and resilience
• Oversee networking, end-user computing, and technical project delivery
• Manage contracts and third-party relationships
• Lead and mentor a small, busy team (900+ tickets/month) including:
• Security Analyst (hands-on cyber)
• Senior Support Analyst (firewalls, MDM)
• Support the implementation of a new SD-WAN and legacy system migrations
• Contribute to AI strategy, cloud security reviews, and future tech planning

What’s on Offer:

• Flexitime with no core hours – work when you do your best work
• Excellent benefits including generous holiday, pension, and wellbeing support
• A collaborative culture that values innovation, inclusion, and work-life balance

If this sounds like the role for you, please apply now – shortlisting is already underway!

Please note: sponsorship is not available for this position.