Head of Product Management

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Company Description

Come join us and make a difference in the world!

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

NO AGENCIES PLEASE

Job Description

Location: Hybrid (must be in commutable distance to either of our studios in Glasgow or London)

Salary: £60,000 - £75,000

Deadline: 8 August 2025

At NEC Digital Studio, we believe in design practices that make the world more human.

NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and maintain is made for life.

Our mission is to empower organisations to be more effective, inclusive and sustainable, through tools, systems and experiences that are intelligent, integrated and intuitive for all.

As a people-first digital studio, we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion

We’d love your help. And we’ll support you all the way.

Discover more at NEC Digital Studio | Made for Life (necsws.com)

NEC Digital Studio Playbook | Playbook

The purpose of this role is to lead the Product Management team responsible for the NEC Digital Studio product portfolio.

As part of NEC Software Solutions, NEC Digital Studio has significant growth potential. Enjoying NEC’s depth and breadth of portfolio and experience, geographic reach and established routes to market through NEC Country Affiliates and Partners. The product portfolio, and how NEC engages with customers, needs to evolve and deliver new propositions (COTS / SaaS) as well as improve current offerings.

The Product Management team needs to ensure that products are fit for current/target markets, compelling, unique, differentiated, delighting customers, and able to effectively compete against current and emerging competitors. This leadership role is critical to the future success of NEC, driving best practice Product Management within the team to ensure the current/future portfolio delivers to its potential whilst remaining aligned to strategic and financial objectives.

Key Responsibilities

Team

Working with our Strategy Leads and other stakeholders to define and execute the strategy for your portfolio, aligned to business objectives. Be accountable for the success (and occasional failure) within your portfolio.

Drive a culture of ‘ownership’ with Product Management; building and mentoring a team that is both customer focussed and commercially skilled. Manage the commercial aspects of customer pricing, go-to market strategies and product launch / product offer throughout the full product lifecycle from initial concept through to retirement.

Drive a culture of innovation and thought leadership, identify new products and service opportunities, define plans for their realisation and bring to market quickly.

Ensure effective relationships are built within your teams and other key stakeholders across the business including other Product Managers, Sales, Development, Delivery, Finance and Support to ensure effective Product Management with ownership end-to-end.

Market

Understand your customers and markets, analyse, conclude, and determine how NEC can effectively compete and steal share in current, and potential, new markets. Understand technology, both current and emerging to help shape roadmaps, identify innovation, new propositions and stay ahead of the competition.

Build and maintain contacts and relationships with customers and other influential organisations to build deep domain knowledge, inform and shape product strategy and how to drive maximum value. Use and share this knowledge with the Product Director and other NEC product teams to Identify and exploit synergies across related products, other Public Sector experience and wider NEC SWS capabilities.

Sales

Work with the Sales teams to identify, qualify, influence and close opportunities. Help the business to understand your portfolio, the ‘what’ and the ‘why’ so that we can clearly articulate complex solutions in language that resonates with customers.

Work closely with the Strategy Leads and influence the solution strategy making sure we are clear that what we are selling, is deliverable within the required timescale and the customer understands what they have bought.

Product Management

Drive Product Management with a mindset geared towards reusability of services and components to develop at scale, with speed and profitably. Help the business drive and influence customers so that solutions are delivered quickly and efficiently.

You and your Product Managers own the roadmap for each product, including product features and benefits, the future investment plans and the return expected on that investment, drive to the sales strategy and product pricing strategies.

Work with the Solution and Propositions Director to evolve and refine current product governance. Ensure product governance is always followed, and appropriate toolsets are implemented and used consistently across your portfolio. Ensure each product has a market driven and clearly defined short/medium/long term strategy. Define product release content, balancing conflicting needs of clients and NEC Digital Studio budgets.

Liaise with Digital Studio colleagues to plan and coordinate resources, ensure close relationship with Development leads to implement and maintain effective product management processes to ensure Development and Support teams are adequately resourced to meet the investment plan and customer funded work.

Ensure all defined collateral is maintained with comprehensive and consistent roadmap documentation, battlecards, marketing materials and competitor insights to ensure customer facing teams can effectively sell the value of our solutions.

Qualifications

Skills & Experience:

Essential

Desirable

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

Other Information

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting, references and occupational health checks.

Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

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Location:
United Kingdom
Salary:
£125,000 - £150,000
Job Type:
FullTime
Category:
Management & Operations