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Housing Implementation Consultant - End to End Repairs, Manchester

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Client:

NEC Software Solutions

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6c0599aaa6f7

Job Views:

8

Posted:

18.07.2025

Expiry Date:

01.09.2025

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Job Description:

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

NO AGENCIES PLEASE

Job Description

This role can be Hybrid or Remote, depending on location.

We are experiencing growth in our Housing Team, working with clients upgrading, migrating, or implementing our NEC Housing Management System. We seek Implementation Consultants specializing in our Repairs Module to enhance customer experience. This is a Home Based role, reporting to a Lead Implementation Consultant.

Joining NECSWS Housing Team means support and development opportunities. You will shadow experienced consultants and gradually take on full end-to-end projects independently.

Main Responsibilities:

• Guide clients in implementing NEC Housing modules, especially Repairs, Servicing, Risk, and Mobile modules, focusing on system configuration and build.
• Provide advice and best practices to current customers.
• Ensure customer satisfaction and positive feedback.
• Address issues promptly and communicate effectively with internal teams.
• Create and maintain training materials and solution design manuals.
• Stay updated on social housing management developments.
• Occasionally travel within the UK to client and company sites.

Qualifications:

• Expertise in Repairs Process using Housing Management Software.
• Experience in implementing Housing Management Systems/modules with a focus on configuration and build.
• Proven consultancy services experience with Local Authorities, ALMOs, or Housing Associations.
• Ability to achieve positive customer feedback.
• Skilled in creating training materials and manuals.
• Willing to manage multiple projects.
• Experience with NEC Housing modules.

Additional Information:

We offer an excellent benefits package including pension, private medical, holiday entitlement, life assurance, pension contributions, flexible benefits, and free LinkedIn Learning access.

Other Information:

• Must demonstrate right to work in the UK; documentary evidence required.
• Offers are subject to vetting, references, and health checks.
• A DBS check may be required.

We are an equal opportunities employer committed to inclusivity. Please inform us of any accessibility needs during recruitment.

Who We Are:

Part of NEC Corporation, our software supports public services like ambulance dispatch, hospital support, transportation, and more. Join us to help make a difference and support public services worldwide.