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• First point of contact to advise employees and management on various issues, which includes responding daily to enquiries received through our internal Employee Self Service System within a timely manner providing accurate and updated information
• Manage the processes to support employee relations cases (to include but not limited to) promotions, demotions, coaching, terminations, conflict resolution, disciplinaries, grievances, integrations efficiencies, mergers and acquisitions, organizational changes
• Deliver internal training sessions that promote employee and management development (to include but not limited to) performance reviews, talent reviews, HR operating practices and processes
• Develop HR processes, deliver employee onboarding and manage the annual HR cycle of events
• Support M&A due diligence and integrations
• Undertake a wide range of tasks including HR processes and maintenance/administration of HR files/documentation, ensuring employee records are accurate and updated
• Support and participate in HR projects and initiatives
• Gather and analyze data to provide HR metrics and reports
• You will represent HR by ensuring an efficient, best in class service is provided to deliver maximum value to the business

What are we looking for?

• HR Professional Qualification or HR Professional Association (in Country equivalent)
• Knowledge of employment law and practices both within the UK and Spain
• Experience with managing a high volume workload
• Proficient IT skills to be able to confidently navigate around Excel & HRIS
• Excellent organization skills, adaptability to change and work independently
• A self-starter with a retained focus to prioritize and deliver within an ambiguous environment
• At minimum of three years’ experience within a similar role
• Fluent in English and Spanish (both verbal and written)

What we would love to see?

• A professional, right first time approach with excellent attention to detail, ability to prioritize and to use own initiative
• Solutions orientated approach with the ability to work autonomously and across multiple businesses and countries embedding our core values and enhancing the employee experience
• Outstanding drive and commitment, with energy and resilience to deliver HR change projects/improvements in a demanding environment, whilst still delivering the day job
• A strong communicator with the ability to easily adapt to working within different culture environments
• A natural friendly approach with the ability to build relationships and collaborate well with others

You will be based in the UK or Spain. The business language is English.

If you are based in the UK – this is a hybrid role (working 2 days per week in the Manchester office) / If you are based in Spain – this is predominately a home based role.

You will be required to travel to other work locations (both in and out of your Country of residence).