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NHS Midlands and Lancashire Commissioning Support Unit

Location:

Bootle, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

753575cdb53e

Job Views:

7

Posted:

31.07.2025

Expiry Date:

14.09.2025

Job Description:

NHS AfC: Band 7

Job overview

This is a newly created senior role offering a unique and exciting opportunity to shape and lead the development of a brand-new HR, Organisational Development (OD) and Learning & Development (L&D) function within South Sefton Primary Care Network (PCN).

The post holder will play a pivotal role in embedding a modern, values-driven people and culture offer, supporting the strategic aims of the PCN and enabling the delivery of high-quality, integrated primary care services. Working closely with the Strategic PCN Manager, Finance and Transformation Manager, Clinical Directors and the wider leadership team, they will design and implement effective HR systems, drive workforce development initiatives, and champion a positive and inclusive culture.

The HR, OD and L&D Manager will have the scope to build this function from the ground up—creating the policies, processes and relationships that will underpin staff wellbeing, engagement and continuous improvement across our growing and diverse multi-disciplinary workforce. They will also act as a key contact for line managers, offering professional advice and hands-on support to improve the employee experience and enable our teams to thrive.

Main duties of the job

The HR, OD and L&D Manager will lead the development of a brand-new HR function within South Sefton PCN, supporting the delivery of high-quality, inclusive and values-driven care. The postholder will design and implement HR systems and policies, provide expert advice to line managers, and lead workforce planning and development. They will champion organisational culture and staff wellbeing, embedding a compassionate and inclusive working environment across our teams. The role includes responsibility for learning and development frameworks, induction, training compliance, and CPD access, working with regional partners to maximise opportunities. The postholder will also lead on key accreditations including the Navajo Charter Mark, Carers Charter and Veteran Aware status. They will ensure compliance with employment law and NHS standards, manage staff contracts including TUPE where required, and monitor workforce data to support continuous improvement. The role is central to shaping how we support, engage and grow our workforce for the future.

This role will require the post holder to be office based for a minimum of 2-3 days per week, and available to attend on-site meetings in person at varying times of the week. Any applicant living more than miles away from our office base (as the crow flies) should confirm their ability to be relocate or commute to enable them to fulfil the requirements of this role.

Working for our organisation

South Sefton PCN is a large and ambitious Primary Care Network serving over , people across four neighbourhoods. Named PCN of the Year at the 4 General Practice Awards, we are recognised nationally for our innovation, collaboration and commitment to health equity. We are passionate about working as an integrated team with our practices, communities and partners to improve neighbourhood health and wellbeing. As an ethical local employer, we are committed to fairness, inclusion and staff development. We are proud to offer a supportive and values-led working environment where people are encouraged to grow, contribute and make a real difference.

Detailed job description and main responsibilities

HR Strategy and workforce planning

• Design and implement a robust HR infrastructure from the ground up, including policy development, employee relations processes, recruitment pathways, and onboarding.
• Lead on the creation and delivery of a comprehensive workforce strategy for South Sefton PCN, aligned with local population health needs and NHS priorities.
• Support workforce planning across clinical and non-clinical teams, including succession planning and staff retention.
• Manage HR operational functions, including staff contracts, variations, leavers and the application of TUPE where required.

Organisational Culture & Development

• Act as a visible champion for a values-based, inclusive and compassionate organisational culture.
• Lead on the design and delivery of OD programmes that promote team development, collaboration and psychological safety.
• Develop frameworks and interventions that embed shared values, support behavioural change, and promote a culture of continuous learning and improvement.
• Facilitate staff engagement initiatives, support action planning from staff feedback, and help teams work through change in a constructive and supportive way.
• Actively champion and develop the freedom to speak up guardian role, encouraging staff to discuss any concerns and ideas at the earliest opportunity

Equality, Diversity, Inclusion and Accreditation

• Lead the PCN’s work to achieve and maintain the Navajo Charter Mark, demonstrating commitment to LGBTQIA+ inclusion and visibility.
• Coordinate activity towards achieving Veteran Aware Accreditation, embedding best practice in care and support for military veterans.
• Lead on the development and implementation of the Carers Charter, ensuring the PCN recognises and supports unpaid carers as part of its approach to person-centred care.
• Act as a subject matter lead on EDI, fostering a workplace culture that values diversity and actively reduces inequalities.

Learning and Development

• Establish a learning and development function, identifying core competencies and training needs across the PCN.
• Co-produce personal development frameworks and induction programmes for all staff groups.
• Work with partners Sefton Training Hub, ICB) to maximise CPD funding and access to training opportunities.
• Create and deliver a suite of HR masterclasses to support Practice Managers in legal compliance, and best practice who hold responsibility for wide-ranging generalist management functions including HR and OD

People Management and Support

• Provide expert, pragmatic HR advice and coaching to line managers and clinical leads on issues such as absence, capability, disciplinary and performance management.
• Build management capability in the PCN, and support practices to do the same, to prevent and de-escalate conflict.
• Support the management of complex employee relations cases, ensuring best practice and legal compliance.
• Ensure staff wellbeing is prioritised through proactive engagement, initiatives and collaboration with occupational health and other support services.

Governance & Compliance

• Develop HR policies and procedures in line with NHS standards, employment law, and CQC requirements.
• Monitor and report on key workforce metrics (turnover, sickness, compliance), using data to drive continuous improvement.
• Maintain accurate and secure employee records and systems including pre-employment checks.
• Ensure all staff meet mandatory training, professional registration and safeguarding requirements.

Person specification

Skills and abilities

Essential criteria

• Strong interpersonal and influencing skills
• Excellent organisational and project management skills
• Strong IT skills, competent in the use of Microsoft Office and Outlook

Desirable criteria

• Skilled in safe and effective use of AI
• Experience using ESR or HRIS
• Understanding of workforce planning tools or models
• Skilled at facilitating masterclasses / group training sessions.

Knowledge and Experience

Essential criteria

• Substantial experience working within a small HR function that requires significant generalist knowledge.
• Proven track record in a senior HR or OD role, designing and implementing new HR systems or functions.
• Experience of employee relations, policy writing, and coaching managers.
• Up to date knowledge of relevant employment law, with the ability to understand latest developments, including significant tribunal findings.

Desirable criteria

• Experience of working in primary care
• Experience working across multiple organisations
• Experience in organisational change and service redesign
• Designing L&D frameworks in clinical or public sector environments
• Project management experience and relevant training
• Management experience.

Qualifications

Essential criteria

• Educated to degree level of equivalent experience in HR / OD
• Chartered MCIPD status or working towards; OD/L&D qualifications ILM, Coaching, TNA)